Western Motoroach

(425) 774-1414

19303 Highway 99
Lynnwood, WA 98036

Western Motoroach is an RV Repair and Service center providing recreational vehicle support to the Lynnwood, WA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class A - Gasoline

Posted: 2007-12-02 00:00:00

Bracket broke on drivers side fender causing fender to flair up cracking the fiberglass. The original bracket had braces that ran along the inside of fender for stability. They never replaced the bracket after I told them no less than 5 time how it was before it flew apart. They put a small L bracket and a bolt through the fiberglass. Repair lasted less than 5 miles. I repaired the unit myself. It was under warranty and took them 3 weeks to get parts , that they never used, because it would be to time consuming for them to repair it right!!

5th Wheel Trailer

Posted: 2007-01-01 00:00:00

Replaced rubber roof fabric. The roof fabric on my 5th wheel had to be completely replaced due to wind storm damage. This required that the air conditioner, electric vent fans and sky-lites all be removed and reinstalled. It took them 3 weeks to do the job and when they called me to tell me it was ready I asked if everything had been checked as I was leaving for California with it that day. The service manager "Tom" assured me that everything had been checked. When I got the unit home I found the TV antenna crank controls disassembled and laying on the counter. Additionally the interior of the trailer had not been cleaned after the work was complete. When I arrived in southern California it was discovered that the electrical had not been connected to one of the vent fans and the air conditioner had not been reinstalled properly. My phone call to Tom @ Western Motorcoach resulted in his promise to reimburse me for the cost of fixing these problems. The cost was $105. After returning to Washington I stopped by Western's shop and gave the receipt to Tom who said a check would be in the mail in 2 or 3 days. Two weeks later I phoned again and Tom said he would take care of it. One week later I phoned again and Tom assured me the check was in the mail. The check did arrive the next day. The result of all of this is I would never do business with this company again. PS: The California company that fixed the problems was Blair Station RV in Sky Valley California. (near Palm Springs) Their man came out to the RV park the day after taking my order and fixed everything in a quick professional manner.

Class A - Gasoline

Posted: 2004-12-05 00:00:00

Had just purchased my '99 Rexair class A from Western, and did the pre-delivery walk thru with the tech. Everything checked out fine and we were on our way. We didn't get more than 2 mies away, and the engine began stalling and coughing. Turns out we had a bad "maf" sensor. Had it replaced at Chucks in Everett, WA. (per direction from service mgr at Western (Paul). When it came time to pay for the $380.00 repair bill....Duke stated that owner "Sammy" said no, they wouldn't cover it because the mh was bought "as is"...this is ridiculous, and extremely poor service that they obviously condone. I had just paid them 50k for a mh, and it did not even get 3 miles, and they couldn't cover $380.00! Shortsighted cheapskates. No work performed by them, just refusal to cover work they should have.

Class A - Diesel

Posted: 2010-07-08 00:00:00

They were supposed to fix a hydraulic leak at the hydraulic control module. Terrible. They didn't fix the leak entirely, and they didn't clean the area, so there was hydraulic fluid everywhere. We had to leave Washington and head to Michigan, but it appeared there was still a leak. We took it to the HWH service center in Elkhart and they found some loose connections, which they fixed. Western Motorcoach charged us $363, and we had to pay $78 to have the repairs repaired. Letters to Western Motorcoach requesting a refund of $78 went unheeded. I called them, and even had Highways action line contact them... twice. Still no response. They were not particularly friendly and didn't seem to care whether I thought so or not. I would NEVER go back here.

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