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West Coast RV is an RV Repair and Service center providing recreational vehicle support to the Pomona, CA area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Class A - Diesel
Posted: 2006-05-01 00:00:00
CHANGE OF TRANSMISSION FLUID AND FILTER HORRIBLE!! WHEN WE STARTED TO DRIVE TO STORAGE AREA TRANSMISSION WOULD NOT SHIFT, HAD TO 'COAST' BACK TO WEST COAST RV. THEY SAID THEY WOULD HAVE THEIR TRANSMISSION PEOPLE CHECK IT. MEANWHILE WE LOOKED UP CODES ON SHIFT INDICATOR - SHOWED LOW FLUID LEVELS. WEST COAST RV TOOK A WEEK TO ANALYZE PROBLEM, FINALLY TOLD US THEY WOULD HAVE TO PULL THE TRANSMISSION, MIGHT TAKE UP TO $14,000 TO FIX, COULD NOT FIND PROBLEM. MY HUSBAND PICKED UP THE RV, RESET THE CODES,(which had not been checked) DROVE RV TO OUR STORAGE FACILITY, CHECKED THE FLUID AND IT WAS ALMOST A GALLON LOW. HE ADDED TRANSMISSION FLUID AND IT HAS BEEN FINE. WHEN WE CONTACTED WEST COAST RV THEY SAID THAT COULD NOT HAVE HAPPENED AND TO DRIVE THE RV BACK (PRIOR TO ADDING THE FLUID), THEY DID NOT BELIEVE US. WE HAD PAID ABOUT $375.00 FOR THIS SERVICE. ALSO, WHEN WE PICKED UP THE RV LAST TIME THE MATS WERE DIRTY AND THE RADIO ON VERY LOUD. WE CONTACTED THE SERVICE MANAGER AND ONE OF THE OWNERS. THEY ACTED PRETTY DISGUSTED WITH US.