We had mice damage to our camper over the winter,and we filed a report with our insurance. We called Vacationland to get the our camper
repaired. We were told to bring the camper right in because "camping season hasn't started and we can get it going right a way." It took 5 weeks
to get an insurance quote (even with our insurance trying to get the quote). We heard every excuse for not getting this done. They had told us 2
times that they had gotten the cleaning done and the one time they said they had "20 hours of cleaning done." Following week-end we went to
Vacationland and the camper door was not locked, opened the door and the camper had not been touched. Many days and lies later we called Mr.
Schraeder (the owner) who said I'm going there tomorrow and he will "check on things." Never heard back. We called numerous times to
Vacationland, we heard many different excuses from we are "waiting on the company who manufacture the furniture", to "we are having a garage
sale this week-end." We called Mr. Schraeder again who told us that he doesn't really manage Vacationland anymore that he has past it on to his
son." And made the comment "I would have never ordered the furniture until that insurance check was signed (they had the check in their
possession, it just needed our signature). And stated "if it was up to me you wouldn't get your camper back until December. He was very rude,it
took us by such surprise. We took our camper there 3/31/2013 and we got it back 6/14/2013. And believe me there is much more to this
experience. Couch replaced was supposed to be blow up mattress like the previous couch. Other work was fair. Very poor costumer service.