I had my truck camper in for warranty repair. The front jacks were not working properly, cracked A/C shroud, and various small items such as doors not staying shut I wanted to get fixed before my warranty expired.
My camper was at Tom Rapers for almost TWO MONTHS for MINOR repairs. The jacks were fixed properly but, the A/C shroud was not replaced and half the MINOR items were not taken care of. In addition, the service dept. damaged more on my camper than they fixed. They bent up the A/C condenser fins, broke a cabinet door, scratched the counter top, and dented a molding on the front exterior of the camper. Also, when I picked up my camper there was a bunch of gears and old parts laying all over the floor of the camper. After talking to the Service and General Managers, they agreed to mail me a replacement cabinet door and A/C shroud which I had to replace myself. I ended up going to another Fleetwood dealer to get the rest of the repairs done. I would rate their work at less than poor if I could!