Mon.-Fri. | 8:30 AM-5:30 PM |
Sat. | 8:30 AM-5:30 PM |
5 Reviews
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Sunwest RV is an RV Repair and Service center providing recreational vehicle support to the Courtenay, BC area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
Certifications
Mobile Repair
No
Ken Oudot
Posted: 2022-10-14 04:55:43
I purchased a new NuCamp 320 Boondock trailer from SunWest 2022. Third weekend out our water pump would not pick up water from the water tank no mater what I tried. I remove the pump and bench tested it. No way would the pump pick up water. I made an appointment at SunWest RV repair department and drove from Nanaimo to Courtney to have there so called technicians spend about 10 minutes with the pump to have the technician hand it back to me to tell me it was working. They told me to just prime the pump when ever I drained the water tank. This is when I determined the intelligence of the people ( technicians) I was dealing with. $47. Dollars worth of fuel & 2.5 hrs of driving I installed the pump in the trailer and of course it didn’t work. At this point I knew I didn’t have to worry SunWest taking care of a warranty problem. I took the pump apart and found gobs of white putty holding open check valves. Putty was cleaned out and pump worked like a charm. I know where I won’t go next time I have a problem or need a repair part!! Thanks SunWest RV for absolutely nothing!!!
Travel Trailer
Posted: 2010-09-23 00:00:00
Annual service, check seals and roof. Supplied overnight accommodation with water, power and cable. Fast efficient, and knowledgeable service. Have come here two years in a row after a disappointing and unsatisfactory first annual service at Arbutus RV in Cassidy (the original selling dealer). We give 5 thumbs up and highly recommend Sunwest RV in Courtenay.
Travel Trailer
Posted: 2008-04-18 00:00:00
General service, brakes redone after sitting for the winter. I wouldn't go to any other service center in Courtenay for years. I used to live in Courtenay, BC and love this dealer service center. I took a job in Calgary, AB in the fall of 2007. We sold the house in Courtenay and left the trailer parked in storage in Courtenay until I could pick it up in the spring of 2008. I phoned Jennifer from Calgary and asked to have some work done on the trailer before bringing it back to Calgary. No problem was the response from Jennifer, where's it parked? In other words, they picked up the trailer from the storage lot, had the work done in time for my for my arrival in Courtenay! I can't say enough about Jennifer and her crew of people who work at this service center. They've always gone the extra mile for their customers. They are just the best!
5th Wheel Trailer
Posted: 2007-05-01 00:00:00
Completion of a long list of items under warranty and preventive maintenance. Competent, efficient, offered on-site accommodation. Work completed quickly and correctly. Would be confident to recommend to others
5th Wheel Trailer
Posted: 2006-05-16 00:00:00
Stone guard installed on front of fifth wheel below overhang. Work was of excellent quality and completed on time for a very reasonable rate. 2 hours labor = $68.00 CAD......