Ron’s Mobile RV

I had Ron repair my 5th wheels hydraulic slide out pump and he did a great job. He assessed the problem and gave me two options, buy a new pump for $800 or rebuild the seals in the existing pump for $288. No brainer! Fast and responsive. I've done business with Ron for over 15 years and he has always come through.

I was quite skeptical after reading the "horror stories".. My RV heater went out 2 months ago, and have been looking for a heater repair in the Woodland Park area. After calling the local propane office and receiving a number from one of their "trusted" repairmen, and calling him, he informed me that he was physically unable to do the work, but gave me the name and number of Ron's RV repair. I called and was able to obtain an appointment the next day. A young man arrived the following day, analyzed the situation and proceeded to repair my Hydro-Flame heater. It took this young man a short time to complete the job and he presented me with a very fair bill, which included the work and travel time from Colorado Springs to Woodland Park. I now have heat in my RV, thanks to Ron's RV service and this very qualified young man. I'm a 79 year old retired USAF Computer Professional, and I'm very happy to endorse Ron's RV repair. Thanks again for a "Job well done".

Diagnosis and installation of cooling unit for Norcold refrigerator. Sorry this post is so long. The Executive Summary is that Ron's Mobile RV Service in Colorado Springs CO is unprofessional, rude, overcharges and should be avoided at all costs. We have utilized RV mobile service companies a number of times and have found all of them to be professional and courteous except one, Ron's Mobile RV Service in Colorado Springs CO. To date the standard practice has been one service call fee per event. If multiple trips are needed there has only been the single service fee and we settle up at the end. Our cooling unit in our Norcold refrigerator failed while in Colorado Springs and Ron's was recommended by the park. Ron himself came out and diagnosed the problem and we were charged a $75 service fee and one hour labor totaling $170 which he said was the minimum charge. Since it was the weekend Norcold could not be contacted. Bright and early Monday morning we called Norcold to inquire about the warranty since there is a lot of confusion on the length of the warranty. In 2009 Norcold went from a 3 year warranty to a 1 year warranty but since we own a Carriage Cameo that has a two year warranty Norcold gives a 2 year warranty on refrigerators installed in a Carriage. We were less than two weeks past the warranty date. Norcold indicted that they would "probably" provide the cooling unit since it was so close to the end of the warranty but they weren't sure if they would cover the labor. Norcold needed to confirm the diagnosis with Ron's Mobile Service so they asked me to have Ron's call them. Which we did so we talked to Norcold before Ron's ever did. Norcold did provide the cooling unit free and shipped the unit and Ron's came out and installed it. As they were leaving we were charged another $75 fee which we weren't sure was service or labor. At the time were were not sure if Norcold was going to pay for the labor so we thought it was a reasonable charge of $245 total to install the cooling unit since it took them about 2 hours. Later when we were looking over the Norcold paperwork it indicated that Norcold would cover 4 hours of labor. A lot of times with mobile service companies we pay the provider and then we get reimbursed so we made copies of the receipts and mailed it to Norcold. A few days later Norcold called back and said they already paid Ron's 4 hours labor. Thinking we were due a partial refund we called Ron's and was treated to the most rude, unprofessional conduct we have ever encountered. First of all according to Ron we should have been happy with Ron forcing Norcold (his words) to give us a free cooling unit, which they already told us that they would do anyway but Ron did not know this. Also since it was a very expensive cooling unit "we got because of him" we should just forget about what money we paid them. He does not know us very well, do he? We are going to pursue a partial refund from Ron's and make sure that this behavior is made known to the RVing community.

Refrigerator not working on gas. Very good service - knows what he is doing and has been in business for 30 years - Also had a water leak when we were in Colorado Springs last year which he fixed and therefore, when we arrived in Colorado Springs with an RV problem we called Ron again.

Used them on two different problems. One for a Norcold refrigerator problem and one for an A/C problem. Ron is a gentleman and his son Brandon is great. They are fast, efficient and a pleasure to deal with. On both occasions the work was done promptly and professionally.

Fixed refrigeration problem caused by corrosion blockage of propane pilot flame. Field repair of leaking auto transmission cooling line caused by broken retainer. 1995 Fleetwood Bounder 34J. Ron's service was timely and on target. Our refrigerator unit had been on and off for months and now is working properly. Our transmission fluid was leaking against our exhaust and spraying our under-carriage and tow car. The field repair got us down the highway until we could get a replacement line installed. Reasonable prices, quality service and advice, and a genuine nice guy. Thanks Ron!

Remove, repair, reinstall electric toilet and find and repair leak Great. I called with 2 problems, a leaking clothes washer/dryer and a toilet malfunction. He told me via the telephone what to check on washer which fixed it right then. He made his service call for the toilet and was able to make the repairs within an hour after arriving. His fees are very reasonable especially for the locale.

Electrical. Troubleshot, identified, and fixed corroded connections affecting the retracting steps and one of the hydraulic leveling legs. Troubleshooting techniques used were logical, efficient and dead-on! I was impressed with the speed and quality of the work.

Inverter, 110 electrical Extremely excellent! Prompt, courteous and he really knows how to do his job. I would recommend this guy.