SMI Air Force 1 braking system installed on tow car. Great job!! The braking system had been removed from our previous tow vehicle and I had purchased a "reinstall kit" from SMI on my own. SMI recommended this shop as an authorized installer of their products in the Joliet area. I had a small part delivered directly to Rick's when I set up my service appointment, and they very nicely took
delivery for me. It was difficult for the mechanic, Nick, to determine the proper placement of this unit, but he contacted the manufacturer for tech support and was able to complete the job in a very economical amount of time. We had the benefit of a "post-installation" consultation with the mechanic, Nick, when we picked up our vehicle, and are very pleased with the neatness of his work and the obvious pleasure he takes in doing a professional job. The entire business is very clean and seems to be filled with lively, happy folks who are pleased to be there. Jodi, in the Service Department, was very kindly in touch with me several times as we set up the appointment and took care of details and necessary parts being ordered prior to our arrival. This was a very good experience and I would not hesitate to return. We are full time RVers and look for shops like this in our travels.