Redlands Truck Services

So glad I was referred to Redlands Truck and RV because I have total peace of mind when I drive away. Dave even called me the night before I was to be in service to let me know to be ready first thing in the morning. The accommodations and attitude are the best. I don't have to come in for repairs because they find problems before they raise their dirty little heads. Thank you Dave Deerfield for being on top of things, Ben Hill

Workhorse brake recall 511101-c Motorhome alignment Exhaust repair kit with brace Arrived Tue pm and were greeted by Karen. Paperwork was finalized and Bob set us up for overnight parking in front of their shop, how convenient. 50 amp service provided. Very quiet overnight. They came for our coach 1st thing in morning and all work was completed as promised by mid- afternoon. Thanks to techs Shane, Joe and Dan. We spent a second night at their shop as well. It was one of the neatest and cleanest shops I've been to. Didn't need to shampoo the carpets, drivers seat, and clean grease off the steering wheel as I've had to do after other shops have worked on the coach. They protected everything. Work done, and treatment by staff was above our expectations.

Install Koni shocks and service Norcold refrigerator. Outstanding.

Workhorse Brake Recall, awning repair, electrical repair for toad lighting, restring day/night shade, repair side sliding driver window, clean and reseal roof, repair leak from transmission cooler, repair loose exhaust donut, repair broken generator exhaust hanger Excellent in all physical phases, and communications

Leak on drive axle seal,installed lifetime air filter and muffler, new Koni shocks, modulating valves, six new tires, wheel alignment, PTO leak, complete chassis service, including oil change, change transmission fluid, lube etc. Work was very efficient, technicians very professional, competent and customer oriented. They also worked over one hour past closing to solve electrical problems with our tow setup and get us on the road. Entire process was outstanding and would highly recommend this shop. Both Keith and Karen very knowledgeable and very consumer oriented. A very positive experience.

On this visit we requested a diagnose for no hazard and directionals. On other occasions they have performed more involved repair: ie: brakes, break-away system, sway bars, routine maintenance, etc. They have always been very accommodating to our schedule, courteous, the work has been completed when promised and to our satisfaction. They seem to go the extra mile in servicing their clients.

Complete brake job per Monaco recall... Jack repair... Flat fixed... All i can say is "WOW" my brakes work better than any vehicle I have ever driven... After a complete loss of braking after just purchasing my coach, I took it to Keith and his crew took care of everything. His prices are fair for the work you get and he stands behind it 100%... I would recommend these guys to anyone looking for a quality facility.

Installation of front and rear SUMO suspension bags. Work was performed professionally and completed on time as promised. The bags perform exceptionally well and enhanced the ride and safety of my coach. There was a remarkable improvement at slow speed stability as well as improved steering dynamics at higher speeds.

Front end alignment, replace Bilstein shocks with Koni FSD's, add rear Trac-bar Work performed was excellent and completed when promised. My W-22 chassis "wandered" all over the road prior to this work,causing many white knuckle experiences in only 3,000 miles. What a difference afterward, I actually enjoyed driving again! They also took care of my brake caliper warranty replacement while they had the coach. Very polite and professional shop. I highly recommend them.

New Tires, Laser Alignment, Brake Fluid, Workhorse recall They were very professional and finished the work faster than expected. We were very happy with our service and that we did not have to go back for any re-do's. Not the cheapest place in town, but it's worth the peace of mind that the work is done right... which is why we drove 1+ hours to get there and again a few days later to pick it up.

Remove, rebuild, replace leaking steering box, align steering Excellent. Wonderful to deal with, got work done faster than originally estimated.

Eliminate leaning; eliminate road dust leak; service batteries and water heater; reduce engine noise. Excellent service, and attitude of all personnel encountered. Very pleased.

replace fuel pump, seal roof and replace A/C covers excellent

Repair and replacement of electrical hookup for towed vehicle. Night before an important long trip, we called Redlands and were told to arrive a few minutes before they open at 8 the next morning and they would take care of us. We were met with welcoming smiles, efficient service, and were back on the road after about 30 minutes.

Just a note to say how I appreciated the service at Redlands Truck and RV. Was referred by Mike to get brake fluid and hydraulic fluid changed on my 08 Alpine Coach. They are a real professional and clean business. KC the owner and James, the tech, were very good, found a couple other things that needed attention. I recommend them highly for Alpine Coach or any other Coach work, in and out the day of the appointment. Even provide power at the curb for overnight providing you get their early and beat the other guy to it as they only have 2 outlets and on a quiet street and as secure as it gets, also, thanks Mike for being there for us. Excellent work.

Motorhome heel alignment, brake service and flush, replace hydraulic line that was leaking, install steering gear support bracket and clean radiator and air charge cleaner. All work was done professionally, quickly and they kept us informed of their progress at every step. It was the friendliest repair shop we have ever been in. They left our motorhome cleaner than when they started.

Diagnose handling problems Problems with dumping airbags Repair right rear seal Align/weigh coach Install motion control valves Professional, focused and effective

New batteries and new converter installed. Excellent workmanship and friendly people. Very Pleased!

Suspension upgrade (new shocks, anti-sway bars, Trac bars, alignment and weights)and full brake service including fluid change. My appointment was for Friday, but when I checked in on Thursday afternoon, the shop went ahead and got started. All work was completed in an efficient professional manner and done correctly the first time. The brake work was an added task, but everything was completed on schedule by 4:30 Friday afternoon. The shop noted a couple defects outside the scope of work and corrected them at no additional charge. When I departed I had I high level of confidence that my Workhorse chassis was in top condition. I highly recommend Redlands Truck and RV Service.

Had brakes, rotors, calipers and 2 tires replaced on coach. Had SMI tow brake installed on my tow car. EXCELLENT!!! Work was completed sooner than expected and the service was top notch. I was greeted at the door of my RV and updated on the status of repair daily. Can't ask for much more...they even let me use a loaner car! Nothing else to say except, why take your coach anywhere else?

Alignment, weight and brake service. Work was performed in a timely matter while I waited! 2 days of work done in a day! The staff was kind and courteous offering water, Gatorade, donuts, etc. I am now a customer for life!!!

Alignment/centering of steering wheel, Safe-T-Plus and Koni FSD shocks installed, two valve stem extensions replaced. Outstanding!! Thorough, quality work which was completed earlier than promised (while I waited) and pricing was fair. KC and the rest of the crew go out of their way to take care of you. Techs seem to enjoy working here and are happy to answer questions. Good service in the RV industry is hard to find. It doesn't get much better than this. If you wait for your work to be done, bring your laptop. They have an excellent WiFi connection free of charge.

Pre-trip inspection. They found some things wrong with the coach that was covered under warranty!!! Great service!

Installed new Koni shocks. Great product and service! In and out within 2 hours!!! They even had shocks in stock!!! Great service and environment. Was able to use their internet while we waited. Excellent service, highly recommended.

Front end alignment, replace brake fluid, install rear trac bar, add lubrication fitting to bell crank. Everything was done to my satisfaction and very thoroughly. They test drove coach afterward to verify that everything was done correctly.

Trouble shoot electrical shorts and repair. Replace leveling hydraulic motor, pump assembly. Perform full service of engine and replace, also transmission filters. fuel filters Work was completed professionally and top notch, this company knows their stuff, when it comes to heavy equipment. I would highly recommend this company to anyone who needs class a motor home repairs of any kind, especially relating to the chassis. They treated me like I was the only customer they had. took the time to keep me informed at all times.

2007 Itasca 35J, Workhorse Chassis Performance Road Test/RV Weights Installed UltraPower Performance Package #4 Installed Front & Rear Track Bars Front End Alignment (Already had Koni Shocks and Safe-T-Plus By-Pass Heat Exchanger/Water Heater We drove 300 miles from Phoenix, AZ to have work done. Keith and KC were excellent in explaining what could/was to be done. The Tech that performed the Performance Test explained everything. All the Tech's I interfaced with were very helpful. I am very satisfied with the work and the people. I would do it again.

Replaced stock shocks with Koni FSD RV shocks. Excellent

Change oil, all filters, radiator flush, new thermostat, new replaceable air filter. transmission syn oil change. new fuel pump, Alignment. Well done unit drives great with new alignment. I considered the price charged very reasonable. I will continue to take my unit here for service. I just wished they had a person to do work on the coach portion.

Reprogram ECM. I needed to have an aftermarket ECM improvement updated that I bought in Washington due to a ping issue. When I showed up I was met by one of the managers Kieth, who had my coach hooked up and starting the process in about 10 minutes. Total time at their shop was about 2 hours, shop was clean and they kept the coach clean also. Good service and great people to deal with.

Came in with the front end shaking and hard to drive, also engine light on, also tires loosing air. The whole organization was fantastic all around Keith, Karen, Mike, KC, and Shane were all great easy to talk to and explained what was wrong including showing all issues before work was done also. The work was done ahead of time and under price quoted would recommend to all.

Full set of tires. Repaired leaking heater part, slide cable, and maintenance to my hot water tank. Work was top-notch. These guys are experts in many areas of RV repair. I have been to them several times and have never had any problems with their work product.

Oil Change, alignment, air conditioning service, Safe-T-Plus installation and filter services. Excellent. Mike was service writer. Understood my issues, worked extremely hard to accomplish them during the busy summer month. Kept me informed. This shop is the best, hands down. The owners personally do a final walk through and full inspection. In my case locating an air leak and fixing it quickly. Very customer friendly crew, and mechanics are top-notch.

Front end alignment on a 2004 Monaco Signature 43'. Best alignment I ever had. They worked and worked till they had it PERFECT.. The coach used to pull real hard to the right, last alignment shop checked it and said it was within specs but right caster was set lower than left (but within specs) so it pulled right. They took one look at the last spec sheet and asked if it pulled right without driving it first. They know what they are doing.

Class A would not shift into second or more gears. Also, shocks and alignment. Outstanding. The team at Redlands took my issue seriously, diagnosing the matter with calls to Allison and Freightliner. Long story short, bad grounding wire. Found and replaced. Coach runs great. New shocks and alignment made a world of difference in traveling. Very satisfied, as usual! Thanks Mike and Rolando.

Install new exhaust break, Safe-T-Plus steering control, repair exhaust leaks, replace ride control valves, alignment. We drove from Phoenix, AZ to Redlands to have our work done based upon their excellent reputation. Keith, Karen, Rob and the rest of the crew are professional, friendly, and put the customer foremost every time. We were there a total of three days getting a lot of work done, and were extremely pleased with the quality of the work and the way they communicated with us every step of the way. I would have no hesitation in recommending Redlands to anybody.

Alignment, safety braking system, tires, Sumo shocks, oil change, stabilizer bar, other miscellaneous work on interior and exterior of coach. Love the folks at Redlands RV. They give you a detailed estimate before the work is done. We took a 3k mile trip and the coach handled like a dream. The quality of their work is exceptional and they are great folks to work with.

Full tow package for Honda CRV, Blue Ox, Air Force One, also installed a slider topper, month prior full annual including new exhaust and replaceable air cleaner. Outstanding and excellent. These people are pros and know the industry inside and out. Rolando was service writer and very willing to help, but Mike, Keith, and Karen all very very helpful. Work product exceeded my expectations. I would not hesitate to return for any service and I highly recommend this company.

Replaced passenger side outside dual and tag axle seals. Repaired two leaks from radiator hoses. Repaired screw in driver side outside dual. Replaced valve stems in both inside duals. Put Nitrogen in all coach and car tires. I would like to complement the staff at Redlands Truck & RV Service in Redlands CA for their great service that they provided to myself, wife and our 2011 Allegro Bus on December 4 & 5, 2012. I would like to pay compliments to Ronaldo, Mike, Karen, Keith (Office) and Dan, Joe, and Ken (Technicians) for a fantastic job of customer service. Koodos to you all. We arrived late afternoon on December 3rd and they held a spot for us on the street outside their service facility and we were able to get our drivers slides out for both evenings we were there. They also had a 50amp power source and water on the outside of the building for our use. We didn't park inside as they have guard dogs on site overnight. We were referred here by Jim Smith of Tiffin as our passenger side tag and outside dual had leaking oil seals. This was the second time unfortunately in 4 months for the same wheels. They replaced the seals under warranty. After talking with them during the repair they discovered a screw in one of the tires so they patched that and I decided to put nitrogen in all my tires on the coach and my tow vehicle. In doing so they also discovered that one of the inside duals had a defective air fill stem and it was partly crushed. They replaced this under warranty as well. I also had a radiator coolant leak and they tightened the lower hose and discovered while doing a pressure test that another hose going to the radiator also was leaking so they tightened that and pressure tested and that fixed the problem. This was also repaired under warranty. As part of their service program, prior to leaving their facility their service person (Ken) cleans the windshield and also cleans inside where they walked while driving the coach. If anyone needs service on their Tiffin Coach I would highly recommend Redlands Truck & RV Service.

ECM Ultrapower Programming with new platinum spark plugs, performance ignition wires, and K&N Air Filter Install Koni Shocks (4) Install UFO Flomaster Mufflers (2) Install Safe T Plus Steering Control Unit Install SUMO Springs Replace radiator (warranty work) Repair of loud coach water pump Repair of loud bathroom vent dome motor Repair excessive entrance door flexing Adjust interior shades Repair and paint engine door grate Purchased our used Winnebago 39' gas pusher (yes, a gas pusher) in Mesa, AZ and then drove to Redlands to have the performance and suspension work done. I was referred to Redlands by Brazels RV Performance. Enroute, I had to battle to keep the motorhome in our lane of travel due to the winds and I lost the battle a few times. The front entrance door rattled so much that one would think it was going to pop open. This convinced me to also have Redlands install the Safe T Plus steering unit in addition to working on the door. Everyone at Redlands was very nice, helpful and patient with us (we kept asking them to look at this or that). Mike even looked up the recall and repair history on the unit without us asking. It was very informative and helpful. We were there for a few days and used their hookups out front to spend nights in our motorhome. They lent us their loaner SUV during the days plus we did our laundry in their customer wait room 'kitchen.' My wife was so appreciative, she cleaned the entire kitchen one day, and she loved the massage chair. At the end of the first day, Mike alerted us to a damaged radiator. The radiator and transmission cooler are integrated and the fitting on the radiator that connected the two was cracked. There was transmission fluid all over the place, what a mess. We couldn't wait around for this repair so we flew home, had to replace the radiator. We came back about two weeks later and a Redlands employee picked us up at the airport. Driving home, the unit performed and handled so much better and was so much more stable even in high winds. The door didn't rattle open either like it had been. Mike also told us that we have the only Workforce UFO chassis in the country with SUMO springs. The whole process of purchasing a motorhome out of state, getting it to California, having to fly back to Colorado, having to fly back to California and driving the motorhome back to Colorado was very stressful, to say the least. Our experience with Redlands in all this was a bright spot. However, given all the work done, there were some issues that had to be dealt with. Their final billing invoice had some errors that I had to point out to them, they installed new exhaust pipe turn down tips that I didn't order, they charged me for some items in the warranty repair that I shouldn't have been responsible for, and they repaired the bathroom vent dome motor when I told them not to do so if the repair wasn't covered by the warranty. I pointed out most of this and they fixed the final invoice, only charged me cost for the exhaust tips, they contacted the warranty company and got those other items covered, and I just let the bathroom vent item go. I just didn't bring it up as they had been so helpful, patient and nice and gave us such a good price on the SUMO springs. Of course, for the amount of money I paid for that repair, I could have bought a whole new fan and had it installed. Overall, though, I was very pleased with their service and wished they were in Colorado instead of California.

Installed a rear sway bar and a safe-t-steer. This was a completion of the work I purchased in Quartzsite and they had to order the sway bar and on our way home we stopped by the shop and they installed these parts. In Quartzsite they installed a front say bar - a rear trac-bar - and Koni shocks. Excellent - these guys are professional. They did an excellent job installing all the products and explaining the process to me. The results were as they said. My 06 Southwind F-53 V-10 is now like driving a different motor home.. The suspension works as it should. I am VERY pleased.

Replace front sway bar, add rear trac bar and install Koni shocks. These items were installed in Quartzsite, AZ at the RV show. Rear sway had to be ordered and will be installed at their shop in Redlands later this month when we go by there on the way home. The work was done well and as promised. While at Quartzsite they installed the front sway bar and trac bar. Then I talked to Keith about ordering the rear sway bar and he also said I should replace the shocks. They came over to our campsite and installed the shocks. Great work very clean and efficient employees all with a great attitude.

We had the following work performed: -front and side MCD blinds installed -SMI brake system installed -4 Koni shocks installed and -Brake service performed -Rear wheel seal repaired We love the blinds, they work great. The SMI brake system is wonderful and easy to use. The lack of clunking noise and comfortable ride from the Koni shocks is very noticeable. We appreciated the chance find of the leaking rear seal and brake service which they did.

The brake master cylinder was replaced and wiring to the brake auxiliary pump repaired. We also had other work done there about a year ago. They do excellent work, and I recommend them highly. Redlands is popular with Alpine Coach owners because of their reputation and their specific knowledge of Alpines, but other coach owners I spoke with are very satisfied too.

Had the front end rebuilt and new tires also rear sway bar and worked on the auto brake. The work seemed to be done well but after about a month we had an issue and tried to call and ask questions Keith who wanted nothing to do with speaking to us on the telephone and just said bring it back here we will look at it, we couldn't drive because the auto brake was locked on. We had asked them to look at it and tell us a price to adjust it and they had worked on it when they should not have but the biggest issue was we had bought 2 tires there and then bought 2 more at another dealer they charged us over 400 dollars to install the other dealer charged us 50.00 so check pricing before you have any work done at this dealer we spent over 8,000 dollars there and thought they were good but remember the after sale help did not exist. Watch out!

I had an MCD windshield shade replaced under warranty. I was very pleased with the professional level of work performed. The installation was excellent, and they left my coach very clean. Great level of customer service also. Everyone was very courteous.

I had my motorhome towed to Redlands Truck and RV from a location in the desert. It quit running with a computer issue. Redlands repaired the computer under warranty and suggested a few upgrades to make the motorhome perform better. I had them do the ECU enhancement and the spark plug wire replacement. They also changed to a set of better shock absorbers. After getting the motorhome back, I was amazed at how well it ran and handled. The people at Redlands were very professional and very helpful. I cannot thank them enough!

I was having problems with my generator, and Keith knew exactly what would fix it without selling me anything extra. Now it runs perfectly, and I am very happy. Redlands Truck and RV is a top notch facility that treats you honestly, and does the work right. Thanks for all your help over the years.

SMI Air Force One install, Super Steer Bell Crank install, alignment adjust. Outstanding service, as always. Good luck finding a more honest and capable shop for your RV service needs. Keith and his crew (Shane - Tech) are 1st Class...

Front end alignment Redlands RV performed a through analysis of alignment problems and fixed them. Took most of the day and 2 test drives. They did a great job coach drives like a dream.

Mike helped us out by getting a new TCM shipped to Rapid City, SD where we stuck since the transmission was stuck in 3rd. Locals were not able to find parts quickly. Mike went out of his way as Redlands has always done for us to get us the part and have it overnighted so we could be on our way. Excellent help always.

Gray water tank repair - I did NOT have it repaired there. Don't get fooled by all the "good' comments here on this site. This place gave me some of the worst service I have ever experienced. Keith kept saying " I will call you tomorrow" , " I will e-mail you" " I'll call you on Monday" ...and on and on and on. He never did I always had to track him down. Now mind you this was just to get me an estimate for the work. With the service just to get the estimate being so bad AND TAKING A WEEK TO GET, I was getting uneasy of this place. Then after a full week to get a estimate Keith said it "might" get done in two weeks. That's nearly a MONTH to repair a tank. So Keith wasted a week of my precious time where I could have taken it elsewhere and done quicker, instead Keith did nothing for a week. I picked up my RV and was glad I did not get any work done there. My last complaint is Keith suggested I put in front and read sway bars, well had Keith looked at my RV he would have seen I already have front and rear sway bars. He also suggested I put on new shocks on a vehicle that has 7000 miles on it.

Repairs made from front right tire blow out. Made excellent safety recommendations. Paint, airbag repair, repair to Norcold. Solved the mystery slide-out problem! On a scale of 1 to 10? At least 11. What a team! They have all the bases covered. The electronic division solved a slideout issue no one could sort out, in less than 2 minutes! After the blow out they installed super steer, it was the best suggestion to date. The entire staff stays busy. Truly the most honest and overall impressive operation I have ever observed. They have a beautiful neighborhood to walk dogs, they let us stay in our coach during the work and 1/2 mile to Walmart's front door. I had read they were a little high priced. I highly disagree. We live month to month however we learned, "IF Its Worth Doing, It's Worth The Drive to Redlands To Have It Done Right The First Time! Safe and Happy Travels.

May 11, 2011 Redlands Truck & RV completed a 60,000 mile check, brake recall, cooling system flush & refill and Allison transmission service on my 2005 Workhorse chassis. I was pleased with the way that I was welcomed and treated throughout the two day process. They made a thorough inspection and found leaking exhaust header donuts and cracks in two coach to chassis mounts. The exhaust donuts were replaced and the pipes braced to prevent future problems. The mounts were welded and gusseted. These extra steps to prevent future problems indicates a well trained and skilled staff. During my inspection I noticed that a substitute had been used for Dex-Cool?. When I mentioned that I had specified Dex-Cool? they installed it at no additional cost. Excellent

Our basement air conditioner was not working properly and we took it to Redlands where technicians removed it and sent it out to their A/C sub-contractor. We also had roof top rails and side rails that were sadly in need of re-caulking. We are very satisfied with both the A/C repairs and the caulking work. Once again, Redlands comes through....we will certainly return for any further work.

Install SMI Air Force One on Tow vehicle. Install new AFE air filter & new 5 inch Aeroturbine muffler on RV. PM service on diesel motorhome, diesel generator serviced & transmission serviced. Front end alignment on RV. We were very impressed with the quality of all work and the friendly and efficient staff. Keith and Karen were extremely helpful and pleasant. We would definitely return.

Alignment, shocks and motion control. Excellent. Kept me informed with progress, kept the coach clean. I would not hesitate to return when I need repairs.

Serviced chassis and generator, alignment, new shocks. The most thorough service we have ever had on our motor home. Anything that needed attention was brought to our attention in a friendly and welcoming environment. These people do not claim to be cheap, but, you get what you pay for. Prices were reasonable for the quality of service.

Replaced brass fitting on air line under coach that was leaking. Very professional job

Refrigerator was too cold, freezing in refrigerator compartment and driver's electric seat control not working properly Work was done efficiently and completed satisfactorily. The technicians explained how they repaired the problems and were very helpful in answering our questions.