Repair discrepancies found during PDI 08/2007 and additional discrepancies found on first trip via telecom between new RV owner and Poulsbo RV Sales Manager 08/2007
23051 Military Rd S, Kent, WA 98032
Headline Rating 1. Pros -- Most of the PDI's where corrected after waiting 6 months for completion. Cons Details Poulsbo RV - BUYER BEWARE! If you are buying a used RV from Poulsbo RV, be aware, that Poulsbo RV makes commitments to repair/fix items even though their Service Department does not have the capabilities to make the repair(s). If the repair requires Poulsbo RV to take the extra step to get something repaired at another facility such as, Allison for transmission diagnostics or as in my case Freightliner for suspension and brake inspections they ignore the issue and forget about it. When questioned after being told that they would take care of all of the issues presented to them, all of sudden, Poulsbo RV Service Department does not have the capabilities to work on Class A brake system, nor do they have the capabilities to diagnose transmission problems. One of the issues that I had with Poulsbo RV was a SAFETY item; the RV I bought had brake problems and I was told that there was nothing wrong with the brakes. All I can say when dealing with Poulsbo RV is: BUYER BEWARE!! If Poulsbo has an RV that you are really interested in, take the time before buying the RV to have an independent Qualified Mechanic inspect the vehicle for any safety items that need to be attended to, such as the vehicle Brake system, wheel bearings, etc. It takes only one close call to remind you how ruthless some people can be in order to make dollar, especially at someone else?s expense.