| Mon.-Fri. | 8:00 AM-5:00 PM |
Long View RV is an RV Repair and Service center providing recreational vehicle support to the Windsor Locks, CT area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
Certifications
Mobile Repair
No
Class A - Diesel
Posted: 2003-11-15 00:00:00
Warranty work Everything was fixed including items I did not report.
Class A - Diesel
Posted: 2002-10-01 00:00:00
We purchased a used Class A diesel motorhome from Longview. The agreement was that we would purchase items that we wanted replaced and they would waive the installation labor, which they did. The part prices were fair. When we picked up the coach we noticed that several items were not installed properly or carelessly. They even caused damage to the interior but would not admit it. When we confronted the service department they could not help us. They gave us one excuse after another until we gave up. They technician was not truthful.
Pop-up Trailer
Posted: 2001-05-01 00:00:00
We picked up out new Dutchman pop up and took it camping. We found 41 things wrong with it. When we took it back the comment on the part of the Manager was "your check cleared What do you want us to do?". We tried to get the blatant safety issues fixed. It was not that they would not, it was that they did not know how to work on something as simple as a pop-up and just kept lying to us that it was fixed. What was done was done incorrectly or half baked. There kept it for weeks during peek camping season and did not do anything to the camper or on another time only did the stuff you could see with out setting it up. Totally not recommended
Class B
Posted: 2012-08-11 00:00:00
Install new A/C and thermostat. Troubleshoot leaky door seal and fan. Poor. A/C installation with improper internal switch settings. Thermostat not programmed correctly. Fan problem unsolved, I ended up fixing it myself. Instead of replacing rear door seal as requested, they did riveting and other work and now double-pane window seal is broken and filled with condensation. Camper was returned in filthy condition: wood chunks, from A/C and thermostat install, metal shavings, sawdust covering everything from front to rear. Carpet cover was pushed aside and carpet filthy. Astounding incompetence.
Class A - Diesel
Posted: 2011-12-01 00:00:00
I have had my coach in Long View multiple times for numerous repairs including the leveling system and other significant repairs. Inconsistent work and poor communications. Some things they repaired well and others like the leveling system poorly done. One trip there was a list of work and some was not covered by my extended warranty and I told them not to fix. When I picked up the motorhome some of those were half way fixed and some of the work that was supposed to be done was not fixed. They are friendly people but their ability to administratively mange the work is poor.