| Mon.-Fri. | 8:00 AM-5:00 PM |
| Sat. | 8:00 AM-1:00 PM |
4 Reviews
(Leave A Review)
Lentz’s RV Repair is an RV Repair and Service center providing recreational vehicle support to the Spanaway, WA area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
Certifications
Mobile Repair
No
Travel Trailer
Posted: 2012-02-15 00:00:00
Repair roof and install new window in rear, caulk window in front. After our ice storm early in 2012, I took my beautiful Arctic Fox coach to Lentz for insurance work. First they started the work before my insurance company approved it. So it sat at their establishment for weeks with the roof off/opened up. When they did return it to me, it was returned without the window that was damaged by a tree. I had to wait an additional ten days for the window to be installed. It was returned to me with splinters and leaves and sawdust in all my cupboards and closets. Now only 7 months later, my rear window, the new one they installed, is leaking badly. The front window that they caulked but did not replace, is leaking. I fear the "new roof" will leak soon also. They were rude, impossible people to deal with. My insurance paid them $8400 for this poor workmanship. You are asking for trouble if you get involved with people like Mike Lentz and Dave.
Class A - Gasoline
Posted: 2009-04-03 00:00:00
Repair roof leak at the front cap and repair front basement door. I called Mike and he gave me a over the phone estimate, when I taken the RV to his facility, I asked him about the repair on the door (basement door) Mike called me a few days later and said the dealer did the seal job wrong and gave me another estimate. I OK'd the work when the job was complete, I went in to pick the RV up and I was beyond belief that the job was completed and it looked just great, his folks did a spectacular job, on budget, on time.
Truck Campers
Posted: 2007-06-01 00:00:00
REPLACEMENT OF FILON SKIN 8 X 16 FRONT OF CAMPER REPLACE DECALS AND PUT BACK TO BETTER THAN ORIGINAL CONDITION. LENTZ'S DIDN'T FOLLOW THROUGH WITH WRITTEN ESTIMATE OF REPAIRS! RATHER THEY CUT CORNERS AND ONLY REPLACED AN 8X10 SHEET OF FILON WHILE CHARGING ME $864.00 FOR AN 8X16 SHEET OF FILON! WHICH PUT A SEEM ON MY CAMPER THAT DOESN'T BELONG, ON TOP OF THAT LENTZ ALSO INSTALLED A USED PIECE OF MOLDING TO COVER SEEM UNDER CAB OVER. OH AND IT DOESN'T STOP HERE LENTZ ALSO TOOK IT UPON THEMSELVES TO LEAVE OFF MY CLEARANCE LIGHTS OFF THE FRONT OF CAMPER WHILE ALSO INSTALLING THE WRONG DECAL! AFTER FURTHER INSPECTION OF OUR CAMPER WE FOUND SCREW TIPS POKING THROUGH THE NEW FILON THEY REPLACED. I COULD GO ON AND ON ABOUT THIS AWFUL EXPERIENCE WITH LENTZ'S RV REPAIR INC. VERY VERY DISAPPOINTED !!!! MIKE SHOULD BE ASHAMED OF HIMSELF!
5th Wheel Trailer
Posted: 2007-05-18 00:00:00
Dometic Refer Recall Prompt fast friendly and professional. An appointment was made a week in advance and the work was done in 30 minutes while I waited. The folks know what they are doing and have just about anything you would ever need in stock. If they don't they will order it poste haste!