I have used Fosters three times. Both previous contacts were for minor repairs which were done properly but a bit pricey. I think their RV rate is $92/hr which is more than for other types of vehicles. As their name indicates this is a truck and trailer repair facility and RVs apparently get attention after their commercial customers. They appear to take in more work than they can handle. The last contact involved the radiator on my Freightliner chassis which developed a leak. I called on 12-15-05 and made an appointment at Fosters for 12-20-05 with the understanding that they would inspect it to see if the repair would be minor or extensive. They pressure tested the radiator and said it would need to be replaced (3 year old with K) After several days I checked on the progress and was told they were having trouble finding a replacement radiator. On 12/24/05 I again checked and was told Freightliner wanter $3,000 for the radiator and $400 to ship the part. Fosters advised that due to the high cost of the new part they were going to remove the leaking radiator and send it to a radiator repair shop. With the Christmas Holiday the repair shop did not work on the radiator until the 27th. Fosters completed the repair on the 29th. This repair took nine days although this did include a holiday. Calls to Fosters were often not returned in a timely manner or not at all. This job cost $1,381.36. The radiator repair shop cost was $125 so the remained was to inspect, remove and replace the radiator. The paint and fiberglass on my RV was scratched and gouged during the radiator removal or installation. There were dirty smears and greasy hand prints around the engine access door of the RV. The air cleaner vacuum guage was installed upside down. Under the bed where there is access to the engine I found a bolt, nut and washers which were apparently removed but not replaced during the repair
John Owen
Posted: 2020-08-12 21:28:18
Extremely high $$$. Fortunately our generator problem was, supposedly, a breaker. I checked that several times, they claim that was the problem, almost $300 for labor. Then looked at our "slow moving awning" and charge almost $700 to look at it. Thieves!
Class A - Gasoline
Posted: 2004-10-08 00:00:00
Preventive maintenance Dash components replacement Warranty work Excellent Very accommodating and considerate
Class A - Gasoline
Posted: 2014-03-06 00:00:00
3/6/2014 Fosters Truck and Trailer beware!I took my RV to Fosters to find out why furnace was not working. Fosters did not fix problem, however did replace 2 fuses. Charges us 900.00 for one hour of work. (They claim 9 hours).. Refused to release RV until we paid. Also we found 2 deep dents in one of our basement doors from Fosters. They also caused our gauge system to fail and would not correct the issue. The company uses deceitful business practices. You can see more consumer compaints at: http://www.fosterstruckandtrailerconsumerwarning.com Please see above
Class A - Diesel
Posted: 2005-12-29 00:00:00
I have used Fosters three times. Both previous contacts were for minor repairs which were done properly but a bit pricey. I think their RV rate is $92/hr which is more than for other types of vehicles. As their name indicates this is a truck and trailer repair facility and RVs apparently get attention after their commercial customers. They appear to take in more work than they can handle. The last contact involved the radiator on my Freightliner chassis which developed a leak. I called on 12-15-05 and made an appointment at Fosters for 12-20-05 with the understanding that they would inspect it to see if the repair would be minor or extensive. They pressure tested the radiator and said it would need to be replaced (3 year old with K) After several days I checked on the progress and was told they were having trouble finding a replacement radiator. On 12/24/05 I again checked and was told Freightliner wanter $3,000 for the radiator and $400 to ship the part. Fosters advised that due to the high cost of the new part they were going to remove the leaking radiator and send it to a radiator repair shop. With the Christmas Holiday the repair shop did not work on the radiator until the 27th. Fosters completed the repair on the 29th. This repair took nine days although this did include a holiday. Calls to Fosters were often not returned in a timely manner or not at all. This job cost $1,381.36. The radiator repair shop cost was $125 so the remained was to inspect, remove and replace the radiator. The paint and fiberglass on my RV was scratched and gouged during the radiator removal or installation. There were dirty smears and greasy hand prints around the engine access door of the RV. The air cleaner vacuum guage was installed upside down. Under the bed where there is access to the engine I found a bolt, nut and washers which were apparently removed but not replaced during the repair