Five*Star Auto Body

(360) 699-4887

http://www.fivestarvancouver.com

3019 NE 68th St
Vancouver, WA 98685

Mon.-Fri. 9:00 AM-5:00 PM

Five*Star Auto Body is an RV Repair and Service center providing recreational vehicle support to the Vancouver, WA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class A - Diesel

Posted: 2012-05-21 00:00:00

Insurance claim through GMAC for slight body damage and new main awning. Took motorhome over, they inspected and said no problem. Gave them awning/fabric model #'s from original build sheet. Had an A&E 9000 awning, silver arms, brown acrylic. Agreed to the possibility of them not being able to get the same colors but still told them it was to be an A&E. About a month later they called and said to bring the motorhome in, they were ready. Got there and the awning was a Carefree with vinyl fabric with black cover and arms. The black hardware was OK by us. Told them no way to the Carefree. They called and asked me to call, I did and reiterated that I wouldn't accept the Carefree, Phil tried to talk me into taking it anyway. Today they called back and said they would be unable to satisfy me and I should go somewhere else that deals with RV awnings as it really wasn't their forte. Five*Star is an approved shop by GMAC for RV repairs under their policies. At no time did I get mad or "cop an attitude", I did however stick to my guns about refusing the Carefree awning as that's not what I had originally nor what I told them I would accept. I have contacted Newmar and they show the silver painted hardware as still being available. Now talking with an RV shop to see about the silver painted hardware. Anyway, two months wasted waiting for the awning to get here, now we are waiting again.

Leave A Review

Your email address will not be published. Your review will be displayed after approval. All fields are required.