Crestwood RV Center

(914) 961-4400

162 Main Street
Tuckahoe, NY 10707

Crestwood RV Center is an RV Repair and Service center providing recreational vehicle support to the Tuckahoe, NY area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class C

Posted: 2006-10-09 00:00:00

Crack in fiberglass - manufacturer defect We bought a 2003 Winnebago Class C from Crestwood RV in April 2003. During the first year a crack developed in the cab over across the entire outside. The unit was returned to Crestwood in the fall of 2003 for repair. After 8 weeks (way too long) we got the unit back. Although the repair was made it was clearly visible that a repair was made. In October 2006 we noticed that the crack appeared again. We were instructed to return the unit to Crestwood to see what Winnebago would do. After a few weeks the service manager called and asked if we would be happy with a decorative molding placed over the crack to cover it up. You can imagine our answer. He replied that he would contact Winnebago get authorization for repair. In December (second week ) We called the service department and were told that the repair had not been completed and that it would be in the shop the next week. After Christmas I tried to call Crestwood and could not get through. I had the local police check if anything was wrong. I live quite a distance away so a personal visit was not in the cards at that time. I finally got through to Crestwood on Jan 6, 2007 and was told that they were reorganizing and the unit would be in for repair in two days. The next week I received a call from Crestwood to come and pick up my vehicle, that the repairs were not done and that I needed to get it out of there immediately as they were out of business. I placed a call to Winnebago who had a record of the repair in 2003 but did not show any correspondence with Crestwood as to this service item. The RV had been at Crestwood for 4 months. I was lied to many times, and had false promises made. Finally I picked up the vehicle not repaired and took it to another Winnebago Dealer in another state. I see that Crestwood is back in business now - still advertising having been in business since 1967. How interesting. Anyone who buys or deals with them should be very careful, They are not honest - in fact deceitful. Winnebago was very helpful in my situation and the unit is being repaired - No thanks to the dealer. Manufacturers should screen their dealers and audit them more often. Case in point.

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