I contacted Cliff's to install a B&W Turnover ball system with a 5th Wheel Companion on our new GMC 3500 SRW, plus a new Prodigy brake controller, and wire the bed for the 5th Wheel. They had been recommended to us by Beaudry in Mesa as a good shop to do the work. They were reasonable in their cost and could do the work with a two day notice. We set up the install and all went well until the day we were to pick up the truck. Jim called and said that they were having trouble with a bracket under the bed and after I reminded him that this was a 3500 not a 2500 as he thought, he called back and said that they had found the correct bracket and it would be ready on time. When we arrived the truck was ready, but there was no B&W paperwork. Jim said that they would send it to me when they found it (it arrived a week later). When I got home (50 miles) and had a chance to really inspect the installation, I found that the Companion was loose in the bed of the truck. B&W answered my email immediately and gave me all of the installation instructions and torque values of the system. I found that the hitch pin was not only installed improperly, it was torqued incorrectly too. I also found that of the 18 (3/4") nuts/bolts in the under bed system, two were finger tight and about to come off, 15 were not to correct torque (some way off), only one was at correct torque. Had I not re-checked the system after finding the Companion problem, I would hate to see what might have happened when we attempted to pull our new 5er. Now I'm wondering if the brake controller and wiring are correct! We will be picking up the new 5th Wheel next week, so will do a VERY good check of those systems too.
Bill Graham
Posted: 2015-12-30 20:13:01
Driveshaft disconnect on 2003 Lexus GX470 toad would not work correctly & kept disconnecting while driving. Called Southwest Driveline & they told me to take it to Cliffs. They replaced the cable that the installer had cut too short in a timely & reasonable manner. I would recommend them for driveshaft & hitch repair.
5th Wheel Trailer
Posted: 2012-07-06 00:00:00
I've been using Cliff's Welding for several years now and have been totally satisfied with all the work that they have done. This past summer I had to have some D-rings welded on a utility trailer that I had just finished rebuilding. I've had A/C installed on a toy hauler and various other work that has been done. It was all done in a timely manner and at a reasonable price. This particualar job,...i was totally satisfied with the work that was done.
Class A - Diesel
Posted: 2011-03-15 00:00:00
Installation of HydraLift motorcycle lift system on Tiffin Phaeton tag motorcoach. Job was completed well on scheduled date. Spent night before hooked up to electric in their lot. HydraLift has worked very nicely for over a year without any service needed. No welding problems found and no damage to coach caused by welding on the chassis.
5th Wheel Trailer
Posted: 2006-07-01 00:00:00
Installation of a trailer pin-box Had Cliff's Welding install a trailer pin-box on my Montana in July of 06. I was instructed to bring in the fiver at 7 a.m. for the installation and it would take approximately. 1 hour. I arrived a 7 a.m. and got the fiver right in. I ended up talking with another customer in the waiting area and the next thing I knew it was 8:30. I asked about the progress and they told me it was taking a bit longer because they wanted to make sure the fiver was riding level. Sure enough, about 20 minutes later it was done and all level....can't complain about that. Overall, I was very pleased and will most likely return for future work on a bumper receiver hitch.
Class A - Gasoline Toad
Posted: 2006-05-01 00:00:00
Installed towing system and braking system on 02 Chev Trailblazer and 06 Itasca. All work was done when scheduled and as agreed-upon. Very easy to work with and seemed very professional in their recommendations to a new-RVer.
Medium Duty Truck
Posted: 2005-07-28 00:00:00
I contacted Cliff's to install a B&W Turnover ball system with a 5th Wheel Companion on our new GMC 3500 SRW, plus a new Prodigy brake controller, and wire the bed for the 5th Wheel. They had been recommended to us by Beaudry in Mesa as a good shop to do the work. They were reasonable in their cost and could do the work with a two day notice. We set up the install and all went well until the day we were to pick up the truck. Jim called and said that they were having trouble with a bracket under the bed and after I reminded him that this was a 3500 not a 2500 as he thought, he called back and said that they had found the correct bracket and it would be ready on time. When we arrived the truck was ready, but there was no B&W paperwork. Jim said that they would send it to me when they found it (it arrived a week later). When I got home (50 miles) and had a chance to really inspect the installation, I found that the Companion was loose in the bed of the truck. B&W answered my email immediately and gave me all of the installation instructions and torque values of the system. I found that the hitch pin was not only installed improperly, it was torqued incorrectly too. I also found that of the 18 (3/4") nuts/bolts in the under bed system, two were finger tight and about to come off, 15 were not to correct torque (some way off), only one was at correct torque. Had I not re-checked the system after finding the Companion problem, I would hate to see what might have happened when we attempted to pull our new 5er. Now I'm wondering if the brake controller and wiring are correct! We will be picking up the new 5th Wheel next week, so will do a VERY good check of those systems too.