Carpenters Campers

(800) 477-6630

http://www.carpenterscampers.com

8450 Pensacola Blvd
Pensacola, FL 32534

Mon.-Fri. 8:00 AM-6:00 PM
Sat. 9:00 AM-5:00 PM

Carpenters Campers is an RV Repair and Service center providing recreational vehicle support to the Pensacola, FL area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class A - Diesel

Posted: 2007-12-03 00:00:00

Fiberglass repair to rear cap and associated painting and decal replacement; water leak repair in slide; replace damaged molding; repaired remote keyless entry system In every case the workmanship was excellent. We are fulltimers and appreciated their campground with water and electricity, so we could stay in the unit while work was done by the various techs. Most work was done in the campground, but some was done in the shop.

Class A - Gasoline

Posted: 2007-09-19 00:00:00

I was attempting to locate a fuel filter by email. Carpenters is the only company to respond to my request. They went out of their way to locate a special filter and found one from one of the companies I emailed, but never received a response from. I would not hesitate to do business with Carpenters, based on this experience and that of others as well. Here is a copy of the email response from Michelle. Sorry I didn't get back with you yesterday. The fuel filter you are looking for I do not have in stock but I spoke with xxxxxxxxxxxxx Chevrolet and they have some in stock. The part# you need is W0004996. You can buy it cheaper through them. There price is $102.45. I know it is a little expensive, it is due to it has a portal for the generator fuel also. Let me know what you would like for me to do. Thank You, Michelle Newman Parts Dept. 850-477-6666

Class A - Gasoline

Posted: 2004-12-02 00:00:00

Replaced slide-out awning All of their work has always been excellent. Their staff is very professional and courteous.

Class A - Diesel

Posted: 2013-09-14 00:00:00

Diesel oil change; generator oil change. Requested service for coach 15,000 miles. Engine and generator compartment doors were left unlocked. Additional filters were not installed. All they wanted to do was change oil for big $$$

5th Wheel Trailer

Posted: 2012-02-15 00:00:00

Replaced living room slide spur gear assembly. Several teeth had broken off indicating misalignment - where? probably on the crossbar or drive tube assembly. Yep, they found it-the crossbar drive tube was the culprit - OFF 90 degrees! Replaced the spur gear and did a correct alignment. These guys are good, and the young lady at the service desk was very prompt in getting parts ordered and keeping me apprised of the work progress.

Class A - Diesel

Posted: 2011-11-04 00:00:00

Replaced master control board for Norcold 1200 refrigerator. Refrigerator has an Amish cooling unit which was previously replaced one year ago. Would highly recommend for exceptional customer service. Excellent work, excellent service!

Class A - Diesel

Posted: 2011-01-13 00:00:00

Used Vehicle preparation. Replaced leaking air pressure gauge, re-caulked roof seam, replaced all three "house" batteries. We purchased an Itasca 37 foot motorhome being sold by the dealer on consignment. It was being sold "as is" with no warranty. Even though the dealer had no obligation to repair anything for us, they did the work at no charge. I would have been impressed if they had offered a 50/50 split on the costs, but 100% no charge was quite a surprise.

Class A - Diesel

Posted: 2010-11-10 00:00:00

Slide inoperable and broken windshield wiper arm. Replaced slide controller and installed new wiper "J" arm. Bronica in customer service was extremely friendly and professional. She ordered the replacement parts and set up an appointment for the repairs. The work itself was also professionally accomplished with attention to detail rather than expedient short cuts.

Class A - Diesel

Posted: 2010-08-01 00:00:00

We attempted to have a few warranty issues addressed at Lazy Days in Seffner, Florida during our travels but were unable to get an appointment for over three weeks. James Bush from the Tiffin Dealer Support Group suggested that we attempt to have our issues rectified at Carpenter's Campers in Pensacola since we were heading in that direction. I spoke to Jim Cook when I called to make an appointment. He indicated that Carpenter's would fit us in for service that day or the next if we could make it to Pensacola prior to closing. Dave, in the service department, was awaiting our arrival. Since it was too late to begin any work we were assigned a site with hook-ups for the night and asked if there was anything further the staff could do for us. A technician was at our door at 8am the next day to complete our pick list. We were at Carpenter's for two and a half days because of persistent and inaccessible water leaks in several factory fittings. Each item of concern on our pick list was addressed in order and repaired to our satisfaction. They took the time to listen to our concerns and had to satisfy themselves that there were no further leaks prior to replacing the panels on our motorhome. This level of service bodes well for Carpenter's Campers in Pensacola, Florida The hospitality and professionalism exhibited by everyone at Carpenter's Campers was definitely appreciated. In a climate where every RV dealership has seen their business decline, we left Carpenter's with a very positive feeling.

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