Replace bushings on slide of my 2001 Itasca Suncruiser. It took 3 weeks to do what had been done in 4 days in 2003. After waiting 4 hours on our
appopintment day, they had no part number, no phone number and no cost. Five minutes after returning home, I had all of the above on-line
from Winnebago and passed it along to Camping World. We are full timers, so would have liked our motorhome to be locked when not being
worked on. Pointed out to staff on several return trips to pick up items we needed for the month they had the motorhome, we found it unlocked.
One time main entrance was locked, but drivers door was unlocked. On one occasion the keys were in the ignition. We were told the keys had a
place in the building when not being worked on. On another occasion it was running behind the shop. Temperature gauge showed operating
temperature, so it had been running for a while. Motorhome was not plugged in, so batteries would die. We were told one of the first things that
takes place is the house battery switch is turned off. The only time the switch was off during our visits was when we went back the last time to
pick up the motor home. Original batteries lasted 10 years. These ones replaced lasted 3. After we returned to our parking place on July 19th, I noticed the entry door was not as we left it. The screws were not in their original position
and the door overlapped the frame. We could see daylight from inside. I was told the door was not removed to replace the cooling unit on the
refrigerator. (Which probably didn't work only because the batteries died.) Electric wires were wrapped around a hot pipe in the outside
compartment of the refrigerator. There was no drip cup either as before. The motor home was plugged in the last day to make sure the replaced
cooling unit was working properly. It is believed the house battery switch had finally been turned off because the battery gas produced, since they
would not charge, kept the alarm going constantly.
Class A - Gasoline
Posted: 2013-06-24 00:00:00
Replace bushings on slide of my 2001 Itasca Suncruiser. It took 3 weeks to do what had been done in 4 days in 2003. After waiting 4 hours on our appopintment day, they had no part number, no phone number and no cost. Five minutes after returning home, I had all of the above on-line from Winnebago and passed it along to Camping World. We are full timers, so would have liked our motorhome to be locked when not being worked on. Pointed out to staff on several return trips to pick up items we needed for the month they had the motorhome, we found it unlocked. One time main entrance was locked, but drivers door was unlocked. On one occasion the keys were in the ignition. We were told the keys had a place in the building when not being worked on. On another occasion it was running behind the shop. Temperature gauge showed operating temperature, so it had been running for a while. Motorhome was not plugged in, so batteries would die. We were told one of the first things that takes place is the house battery switch is turned off. The only time the switch was off during our visits was when we went back the last time to pick up the motor home. Original batteries lasted 10 years. These ones replaced lasted 3. After we returned to our parking place on July 19th, I noticed the entry door was not as we left it. The screws were not in their original position and the door overlapped the frame. We could see daylight from inside. I was told the door was not removed to replace the cooling unit on the refrigerator. (Which probably didn't work only because the batteries died.) Electric wires were wrapped around a hot pipe in the outside compartment of the refrigerator. There was no drip cup either as before. The motor home was plugged in the last day to make sure the replaced cooling unit was working properly. It is believed the house battery switch had finally been turned off because the battery gas produced, since they would not charge, kept the alarm going constantly.
Class A - Diesel
Posted: 2009-10-14 00:00:00
Replace stationary Kingdome satellite with new Winegard Roadtrip in-motion satellite, replace right side slide topper awning Brought motorhome in right away and started working on it-tech, Shawn, was very knowledgeable and worked quickly asked me a few questions for 2nd line in but decided not to run one-after completed went on roof to inspect-great job -replaced topper in 30 minutes made sure I was 100% happy-test drove with tech to make sure TV worked-answered all questions-Sandra in service was very helpful
Travel Trailer
Posted: 2009-08-06 00:00:00
Need the brake controller installed in truck for my trailer. Had driven to Tennessee and was driving early AM in fog. Went to turn on my low beams and the brakes went on on the trailer. I called Camping World as soon as it opened and they told me they'd refund my money immediately (which they did) and to go to get RV service ASAP. Not real impressed with the wiring of the brake controller and felt like the immediate refund was an attempt to shirk responsibility.