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|Sat.||11:00 AM-4:00 PM|
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Bend Motorcoach Sales and Service is an RV Repair and Service center providing recreational vehicle support to the Bend, OR area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Class A - Diesel
Posted: 2012-06-20 00:00:00
We went in for several maintenance items, one of which was to replace the broken water pump. The water pump failed within 3 weeks. It would begin pulsing and making the 12 volt lights blink. We had another water pump installed elsewhere. The pump installed in Bend had a manufacturing date of 2001, and clearly was not new when installed. We returned to the shop June 2013 with the defective pump and receipt and talked to the owner. He accepted no responsibility, said that his techs "wouldn't have checked the manufacturing date" and would not make eye contact. He handed us off to someone in parts who told us "he could not refund our money." Eventually they did hand us a new water pump, which at this point we didn't need. We were not happy with the original service, nor the owner's response to the fact that his shop installed an 11-year-old pump in our RV. We will not be back.