Loveland, CO 80537
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Cousins RV is an RV Repair and Service center providing recreational vehicle support to the Loveland, CO area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
5th Wheel Trailer
Posted: 2003-02-19 00:00:00
It all started a delivery. Pick up rig and punch items not completed. Had them install trailer brake, drove 50 miles with 30ft 5th wheel and now trailer brakes. No testing was done to see if brakes work. Company blamed me, saying I didn't adjust the unit properly. At the end of the day, they installed the wiring wrong and wanted to charge me again. We had numerous problems with this Forest River product. The dealership did not want to expedite the warranty items with the manufacturer. So I went directly to the manufacture to discuss my issues and found out the dealer wasn't telling me the whole truth. We got out of this rig due to the fact we could not trust the dealer. Poor
Class A - Diesel
Posted: 2007-12-07 00:00:00
Variety of warranty and non-warranty items. Took our Holiday Rambler in for warranty work. After making appointment, it sat untouched for over two weeks. Poor communication with customer throughout process. Some of the work could not be completed due to failure to order proper parts. Couldn?t properly perform a factory TSB. Picked it up in disgust after 6 weeks. Thought we were overcharged for some non-warranty items. Service department seemed to be in disarray. I?ll never return there for work.