Josh inspected my trailer (post-purchase) and wrote a repair estimate, led me in a walk-through to demonstrate how to use all trailer systems, installed a weight-distribution hitch and instructed on its proper hookup and removal, installed new water heater components, new seven-way wiring harness, new battery box and battery box mounting brackets, bathroom vent crank, breakaway assembly, and water holding tank drain valve, resealed the roof, repaired front window rock shield mounts, repaired broken battery wiring, repaired amber marker lights, tested brake amperage, discovered that the backup wiring for the seven-way harness outlet, installed by someone else, wasn't connected
I recently purchased my first RV, a 1986 Fleetwood Prowler 18-foot travel trailer. It was a good deal, considering its age and condition, but I knew it needed some repairs, most of which I could not or would not want to make on my own. I'm very handy around the house, but working on an RV would be a whole new ball game for me. So I'm very happy to have found Accurate Mobile RV Repair. Josh, RVIA repair technician, and his wife and office manager Wanda make an excellent team!
Wanda is professional, friendly and efficient over the phone. You can count on her to answer your phone call nearly every time you call. And if she has to call you back after you've left a message, you can count on her to do so promptly. I really enjoyed her approach: no-nonsense, this is my business and I'm going to treat you, the customer, very well. Each time I've talked to Wanda I felt that I was the most important customer that day! She will give you clear and helpful answers to your questions. And if she doesn't have the answer, she'll get it for you or refer you to Josh. If only every business I dealt with over the phone had a Wanda on their team!
Josh is the finest mechanic/technician I've ever worked with. He is extremely professional, in both manner and appearance, well-spoken and really knows his craft. He's exceedingly patient while working (in my case he put in several long days without so much as a frown) and showing you how to operate your trailer, weight-distribution hitch or what repairs he made to get your RV up and running. He has a strong work ethic. His written repair estimate clearly explains what repairs need to be made, what's involved, how much labor it will take and how much the parts will cost -- and he sticks to his written bids. His rates are fair, and the service charge is well worth the cost for his coming to your house to work on your RV. He's a quick troubleshooter and a clever problem-solver, and he will wow you with his tips and tricks and new ways to approach a repair to save time and money. Josh is also very good about returning phone calls, and he says he's happy to have you call anytime if you have any questions -- and he means it. I've never written an on-line review, favorable or otherwise, but I'm proud to do so for Josh and Wanda -- they deserve your business! My trailer is now road and vacation ready and safe to operate, and my family is very much looking forward to our first RV trip thanks to Josh breathing life back into our trailer!