Royal Gorge Truck and RV Center

We lost our satellite & it damaged the roof so had to have it replaced. Mike at Royal Gorge Truck & RV in Canon City CO talked a great response so we took our coach there. BIG MISTAKE. They said they would put it in the shop Monday morning. We were down there that afternoon & it was still outside & roof work was in progress but fridge was flashing low DC. It rained that night & coach was left outside as we were back there on Wednesday & we found water in our trashcan in the bathroom. Finally got coach out a month later & when we got back to Texas we had a rain storm & had water come in the front & took out our TV. Had to replace batteries and they didn't plug in coach & they left lights o & lost food in the fridge & when we tried to use exhaust fan in bathroom it didn't work. We have paid out over $1000.00 in replacing food batteries fan & tv Asked them to pay for repairs but have been told they are not responsible for any of it. Sealing of roof is substandard as can see every place a joint of the overlay is & sealing between roof & front cap had places they didn't get any caulk. Find some other places for repairs unless you want problems. If I could give another rating it would be a minus 2.

I had to be towed due to my RV died on I70 as the fuel filter-water separator failed and it sucked air in the lines. They towed me 80 miles, arrived at 10PM. Spent the night, they had it started by 8:30AM. Also slide would not retract. Fixed everything fast, as it was Saturday. Owner called in 2 techs to work on my rig on Saturday, their day off. Work was done fast and accurate and clean. Beautiful shop, techs very knowledgeable, service was impeccable. Definitely recommend them...Price was very reasonable...

Change Ford 460 fuel pump. POOR! They never could get the fuel level gauge to work on the new pump. Several tries, this was a total disaster. $1200 down the drain.

Our new Gulfstream Tourmaster had needed repair and warranty work completed. The folks at Royal Gorge were professional, knowledgeable and meticulous about their work. You can literally eat off the service room floors. Mike, the owner, has expectations of his business that are plain to see. The work completed was exceptional. I would recommend their establishment to anyone! Royal Gorge Truck and RV Center is more than top-notch. Nothing will be over looked. You can expect efficient and expedient attention!

I had a motorhome with engine problems and took it to Royal Gorge for help. A Cummins sign out front led me to believe they could fix the problem. After one week in their service bay and nothing done, I returned on the eighth day and found the motorhome gone. The service manager said they had taken it to the factory Cummins facility in Denver. I called them and they said they did not have my motorhome. I went back to RG and asked "where is my motorhome?" They then told me it was at a Freightliner facility in Pueblo. I drove the 43 miles there and they said they had to order parts. I told them to ship them next day FedEx and I would pay for it. One week later the parts arrived. Royal Gorge picked up my motorhome and returned it to Canon City. I was told the work in Pueblo was covered under warranty and there was no charge for that but their charge was $1200 for what they had done.... which was exactly nothing. They do not know how to fix anything.