Mon.-Fri. | 8:00 AM-7:00 PM |
Sat. | 8:00 AM-6:00 PM |
1 Reviews
(Leave A Review)
Emerald Coast RV Center is an RV Repair and Service center providing recreational vehicle support to the Gulf Breeze, FL area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
Certifications
Mobile Repair
No
Travel Trailer
Posted: 2004-06-01 00:00:00
In June of 2004 may wife and I were notified of a death in the family and in the process of taking the RV from Florida on a 1000 mile trip, a knob on the shower faucet broke and we stopped to purchase a replacement shower faucet from the dealer who sold us the rv, Emerald Coast RV. I told the parts sales person exactly what was needed and that the trailer was in the parking lot if he needed to see the problem. He handed me a faucet saying it would be an exact replacement. Upon arrival in Missouri, I found that the faucet was for a sink, not a shower. I purchased another locally and upon returning to Florida two months later, I took the unused new faucet back to Emerald Coast RV and was told that they had a 30 day return limit. After explaining that the error was on the parts dept., and that I had purchased the RV from their dealership, the employee smirked and said that their policy was "no exceptions". While the cost was trivial, the lack of consideration for their oversight and my inconvenience was unforgivable, and I cannot recommend this company (recently purchased by the Affinity Corp.).