Rocky Mountain RV & Marine
(505) 292-7800
12700 Central Ave SE
Albuquerque, NM 87123
| Mon.-Fri. | 8:00 AM-6:00 PM |
| Sat. | 8:00 AM-6:00 PM |
Rocky Mountain RV & Marine – RV Repair
Rocky Mountain RV & Marine is an RV Repair and Service center providing recreational vehicle support to the Albuquerque, NM area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
- This facility accepts extended RV warranties, including policies sold by Wholesale Warranties.
Certifications
Mobile Repair
No
Class A - Diesel
Posted: 2011-07-17 00:00:00
We had a horrible accident west of Albuquerque and the motorhome was taken to Rocky Mountain RV. The people there were absolutely WONDERFUL! We had to empty the rig--they had people helping pack stuff up. The ladies in the office "babysat" the dog while there. I cannot say enough good about the people at this facility. Coach will probably be a total loss.
Class A - Diesel
Posted: 2011-05-11 00:00:00
Transfer switch was replaced. Follow up to our outstanding review of repair done on 5/11/2011. Long story short - the part installed by dealer was incorrectly installed and failed again a few months later. These things happen...but what followed was truly Customer Service !!! Rocky Mountain RV stepped up and paid for the 'new' part replacement - IN FULL !! Even though at a different RV dealer 2 months and 1000 miles away. My satisfaction with Rocky Mountain RV can not be put in words - they indeed have OUTSTANDING customer service
Class A - Diesel
Posted: 2011-05-11 00:00:00
Rocky Mountain replaced a defective transfer switch and a fault circuit breaker Not only did this RV dealer squeeze us into their schedule at the last minute - they treated us as if we were regular customers. They quickly diagnosed the problem, showed us the problem, dealt with our extended warranty company and then fixed the problem. In short they were GREAT !!!
Class A - Diesel
Posted: 2008-10-07 00:00:00
- Repaint roof sides and top of front cap (warranty) - Repair leak in side window over door - Apply Trident Paint Protection The service folks were very good to work with overall. Excellent job of repainting areas with peeling clear coat. Appears they did an OK job repairing window leak (it hasn't rained yet) -- I corrected mis-routed door awning wires myself and had to return the coach to them to correct a big gap and projecting screws on the inside frame. Both problems could have been avoided with a little care and/or supervision or supervisor review. They found and fixed windshield leaks I was not aware of. After work completion, I found new paint scratches on the lower edge of rear compartment doors on both sides -- someone got careless and didn't own up to their carelessness. Unfortunately, this isn't unusual at too many RV dealerships.