| Mon.-Fri. | 8:00 AM-5:00 PM |
Tom’s RV is an RV Repair and Service center providing recreational vehicle support to the Victoria, BC area.
RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.
Services Offered
Facility Type
Payments Accepted
Discounts
Warranties
Certifications
Mobile Repair
No
Class A - Diesel
Posted: 2006-11-01 00:00:00
Just a short note to inform all that Tom's RV has changed hands since my unfortunate dealings with them. I haven't had to deal with the new management but from all reports they are doing a much better job. Good
Class A - Gasoline
Posted: 2006-08-14 00:00:00
Wiring damage repair by rodents required complete rewiring of many circuits. The work was performed by Joe (?) very meticulous and thoughtful in resolving issues that kept surfacing as problems were found. Very impressed with the attention to detail. The new owner called me no less than twice a day to give me updates and options as work progressed and costs escalated. I always had the option to stop work before it got too involved which gave me a sense of trust that I would not be screwed. On an unrelated issue I was offered a great deal on a used part rather than an expensive new part. Genuine customer service.
Class A - Diesel
Posted: 2002-04-15 00:00:00
Complete roof replacement on a 1999 motorhome followed by three attempts to fix their poor workmanship. After their third screwup the government insurance company informed Tom's RV that their work was substandard and the complainant had grounds for redress.Repeated attempts to I sold the rig shortly after Tom's RV's final attempt to fix their screwups but I don't give the roof more than a year before major problems arise. This company has many many locals pissed off and upset with their incompetence. Be sure to read Service Provider Response below