Front end jack repair, plumbing work.
I have been a customer of Wade's RV Clinic for the six years I have lived in Okmulgee. On June 26th my wife of 20 years passed away...not knowing how long I will live in one place I did not want to bury my wife in Okmulgee for fear that one day I would move....I felt that if I left her here resting, I was leaving her behind. So I decided to bury her in Nebraska where she is from, and where I met her when I was studying to be a preacher. I knew that I would return from time to time to Nebraska, and that was a logical choice. But when I attempted to get my 5th wheel ready to travel on June 27th, I noticed one of the front jacks was bent and I could not lift it high enough to travel. I spoke to one of your representatives and explained my dilemma, and that I needed the 5th wheel by Friday, June 29th, to go to Nebraska. I was instructed to bring it in and it would be worked on, and it was. I called later that afternoon to pick up the 5th wheel and it was ready to go. But this is not the end...on Thursday morning, June 28th, I noticed a mouse had been in the trailer and I found a dead mouse in the tub. After the trailer and dishes were cleaned and the mouse discarded, I noticed that the tub wouldn't drain. I worked and worked to try to break the clog but could not. What was I going to do? The funeral for my wife was scheduled in Okmulgee for 10am on June 29th, the next day. Well I imposed on Wade's RV Clinic again and drove my 5th wheel in at 8am just as they opened, and explained my situation to the staff, and they took care of me in such a wonderful way. By the time the funeral was over in Okmulgee, my 5th wheel was ready. I have never received such consideration and effort in my time of trouble as I did on this occasion. Wade's RV Clinic could have told me "sorry for your loss but we have other customers waiting ahead of you." But they didn't, and went above and beyond in service and in understanding my dilemma. Wade's RV, you need to take a bow. Thank you so very much for easing my burden and stress at the time of losing my wife. Thanks to you, our trip went well with no problems, and our trip's purpose of laying my wife to rest next to her family was a great success. As far as I am concerned, I will shop and seek service for my RV from no one else but Wade's RV Clinic. Thank you so very much and God bless all of you.