Camping World of Fairfield

(888) 736-4094

http://www.tomraper.com

5300 Dixie Hwy
Fairfield, OH 45014

Mon.-Fri. 8:00 AM-5:00 PM
Sat. 8:00 AM-5:00 PM

Camping World of Fairfield RV Repair Facility

Camping World of Fairfield is an Ohio RV Dealership and RV Repair Facility specializing in a wide range of service, maintenance and repairs.

RV Repair Direct requests that all past and present customers of Camping World RV Repair Facility to leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the Fairfield, OH area.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class A - Diesel

Posted: 2011-10-20 00:00:00

Replace toilet seal. Unit was dropped off along with a detailed description of part to be replaced with an OEM diagram. Told service writer that had to have unit back in service within 3 weeks. Part, value $5, was never ordered. Toilet was disassembled and laying in pieces when unit was picked up 3 weeks after drop off. Reassembled unit myself. Refused to pay. Not one person said 'sorry'. This is the last place on earth that I would go for service.

Pop-up Trailer

Posted: 2011-10-07 00:00:00

Warranty service Repair was poor, and was charged for labor on warranty work.

Class A - Diesel

Posted: 2010-07-03 00:00:00

I have been had twice by this company. About 1 year ago I had a slide hose problem and was referred to them by Coach Care because I was on the road. They kept the motorhome for about 4 days and then decided they could not fix it But if they could it would take 4 quarts of hydraulic fluid so they added that to the bill. Then in July of this year I was once again referred to them By Coach Care I admit it was only place they could send me as it was July 2 and most places busy or closed. As I got closer I suspected it was same one I had been to last time but I needed the service and appointment was made. They needed 50 amp hook up to diagnose and only had 30 amp so problem was hard to diagnose so it was not fixed but was charged 110.00 dollars whitch I can't complain about as a tech did try but all he did was put meter on various circuits and read output BUT I was charged 11.00 for shop supplies also. Thus 2 times this place cannot fix a problem I am beginning to see why they are available for emergency repairs after reading the rest of the comments on this website the locals probably do not go there. Since neither problem was fixed there is no way to evaluate the work done except to say nothing was done.

Class A - Gasoline

Posted: 2007-11-07 00:00:00

Needed to have warranty work done. Very slow, never called, we always had to call them. High turnover of employees could be the problem. Ended up taking to a different warranty center.

Travel Trailer

Posted: 2006-10-31 00:00:00

We dropped off our brand new 2007 Rockwood 8296SS to have minor warranty work performed: fix leaking window, replace television that did not work, replace blemished tire, repair rear entry door would not open from inside. We also had the trailer winterized and our LP tanks refilled. The work was completed. With the exception of the television which they claimed they replaced, which went out on day one of our 10 day Christmas Vacation trip. The replacement is now being replaced AGAIN! However it took 7 weeks. We were told when we dropped the trailer off it would be 2 weeks. During those 7 weeks there was no communication from the Tom Raper Service department, unless WE CALLED THEM. We called them numerous times with NO RESPONSE!

Class C

Posted: 2006-03-23 00:00:00

Had problem with awning, dinette table and porch light. Arrived from Kentucky the night before work was scheduled to be done and camped in company lot. Took us right in next morning and worked on RV till all problems were repaired correctly under warranty. Replaced table top, replaced awning, replaced porch light with OEM parts ordered before I arrived to make sure I wouldn't have to wait or come back.

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