Assignment was to check out and fix: airbags that were not dumping (so good leveling was not really possible), rubber seals on slide-outs was not working properly and allowing leakage with rain, light over sink quit working, in-motion satellite quit working, and area by windshield leaking with rains.
To be fair, some things remain to be seen: we'll need some good rain to see if the windshield leak still leaks or not; they claimed that the airbag problem is chassis-related and something for Freightliner to fix. And some of the things would've taken too long to fix: they did not have the kitchen light assembly in stock and would have to order it; and they would have to send back the control panel for the satellite and I guess have another one sent back. But the last thing they claimed they HAD fixed - the rubber seals on the slide-outs? NOT! So we're pretty skeptical about the other leak being fixed, and who knows about the airbags, guess we'll find out when we visit Freightliner. Another huge complaint is that my husband took great care to write out specifics about our problems. They were given a copy of this very descriptive listing. However, they called us numerous times during the day asking dumb questions that he had ALREADY answered on this list, had they taken any time at all to read it, which they so obviously didn't!! This did not give us confidence in their capabilities, and it looks like our suspicions were confirmed! They were mostly nice people to deal with, but it was quite a discouraging day. It was a lot of logistical work to get our RV over there, spend the entire day in our truck with our two cats and two dogs, answer all their frustrating phone calls, waste a whole day of propane to keep our frig running while they "repaired" things, and then have to move our rig back to the RV park in the dark and rain - only to find stuff they had claimed to fix just as screwed up as ever!! It didn't cost us anything (other than the propane, energy, frustration, and time!), but it'll cost Winnebago since our RV is still under warranty - and we're not even sure Winnebago will be getting much for its money! Wish I'd found this website before hand, and I wish there were more recent reviews for all the different service entities, but had I known about the recent reviews for this place, I don't think we would've gone here!