We asked to have a leak checked and a shower faucet replaced on a camper that we bought from a private sale.
We were guided into having a PDI (full inspection) done where several other "issues" were found. Once the list came
back, we decided to have a number of items on the list addressed and were given the cost, that was to include parts
Burner cleaning for the fridge and hot water heater - $100
Resurfacing the roof - $450
A piece of molding replaced - $80
A couple leaks in the water system - $175
Washing and cleaning of the holding tank - $100
Servicing the generator - $135
Replacing shower faucet - $30
Replacing the porch light cover - $15
When we took the RV in for service, we were told that it would be gone over as if had come in to their lot for sale. They said they would check out
the leak, look into any delamination that may have occurred, go over the complete LP gas and water systems, awning, and the electrical systems.
After the PDI was performed, I was told that it would be another $400 on top of the $300 I had already paid to have the PDI, to have this looked at.
The heater was never checked, or they would have found the mouse nest that was made in the burning chamber. They would have also found the
water damage and mold as a result of the leak that I had specifically asked to have checked, but the mat was still stuck to, as in ADHERED TO, the
overhead compartment, obviously not even looked at. The roof "resurfacing" consisted of a white sealing paint brushed around the edges.
There is no sign of any work done to the burners for the refrigerator or hot water heater. The connections are in the same condition as when the
RV was dropped off, no signs that a wrench was ever put to them.
I really think what bothers me the most, is I was quoted a price of $1085 for the work to be done, before sales tax. When I went to pick up the RV,
the price had jumped to $1720. They had added fees on for paint brushes, the brush they used to clean the holding tank and a $25 fee for shop
supplies, i.e. rags and cleaners.
I had friends tell me after I had dropped the RV off that they were crooked. Sadly, now I know first hand. I will now be taking my RV elsewhere to
have any future work done. It may be a longer drive, but at least I know I will not be cheated.
Be sure to read Service Provider Response below