Southern RV

(888) 457-7009

http://southernrvsupercenter.com

3625 Industrial Drive at I-20
Bossier City, LA 71112

Mon.-Fri. 8:00 AM-5:00PM
Sat. 8:00 AM-5:00PM

Southern RV is an RV Repair and Service center providing recreational vehicle support to the Bossier City, LA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Travel Trailer

Posted: 2011-05-19 00:00:00

Repair to brake wiring and suspension. I bought the trailer in February of 2011. Two weeks after the purchase the trailer brake wires were cut by the suspension due to a manufacturer defect. The trailer was stuck in the road and wouldn't move. I called Southern RV and I was told it wasn't their problem and to call someone to repair it. I eventually convinced them that it was their problem and they picked the trailer up after I was forced to back it home for two blocks. The trailer was out of service for 3 weeks. I attempted to explain that the brake wires were cut because of a suspension problem. They refused to listen. I contacted the manufacturer and they agreed that there was a suspension defect. The service department made no attempt to facilitate the repairs. The travel trailer was out of service for 4 months without an apology or any explanation. The repair was a 2 hour fix.

5th Wheel Trailer

Posted: 2005-06-01 00:00:00

Microwave/convection oven defective from manufacturer. Was told by service manager, Mr. Bodden, that the manufacturer did not make that model anymore and did not have another to replace my unit. Mr. Bodden stated that the RV was still under warranty and customer, myself, expected a new oven. Mr. Bodden then said he worked it out that if he found an oven that would satisfy me, he would get the original manufacturer to reimburse So. RV. After about 2 months of elapsed time, we did get an oven/microwave that worked out and fit in the designated area. So.RV installed and tested it and all has worked out. So. RV could have said they would refund the money to me let me find a unit on my own. But instead, they followed through with their commitment to me as a customer. Service performed was excellent and explained fully to me.

Class A - Gasoline

Posted: 2005-04-27 00:00:00

We smelled burning wires and the shore power went out. Generator power still working fine. Suspected transfer switch. They also found burned wiring in junction box where shore power enters coach and rewired this. They obtained a transfer switch from a competitor and had us done same day. RV Tech who worked on our coach was very professional. Took time to explain problem to us and talk about possible causes. Likewise the Service Adviser.

5th Wheel Trailer

Posted: 2004-01-01 00:00:00

Replace roof for insurance claim from storm damage. I sent my 5th wheel to Southern RV a few years ago because the adjuster recommended them. They replaced the roof in a timely manner and were very friendly. I inspected the job when I picked it up and it appeared to be very well done. Later some of the trim came unglued (trim that was supposed to be screwed down) by the time I noticed it there was considerable water damage. I contacted the service department and was basically told tough stuff and this time they weren't very friendly. Had to replace 8 sheets of paneling, insulation, numerous studs and supports, and slide out floor. The adjuster advised me that he would vouch for my incident as faulty work if I wanted to pursue legal action, but I did not want them working on my unit anymore. I have just found this site and wanted to let everyone know how I was treated.

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