Replace A&E 9000 awning and hardware. Repaint damaged paint where arms scraped them up. Rig was to be plugged in all the time, both freezers were full, and storage bays were to be locked as all my tools were in there. No problem, we'll keep it up near the building and plugged in. Well, they called about 11:00 and said it was ready and it was out in the lot. I asked about it being plugged in, they said they were "stacked up" and there was no room to keep it where it could be plugged in. I had to be at work by 4:00 so I hooked the dolly up and drove over, found that there were at least 5 spots in front of the office where it could have been parked and extension cord run to it. All the storage bays were unlocked where they had worked and one docking light was laying loose inside the wheel well. Bill was as per the estimate to the insurance company but still way too high. They charge far more than others in the area. New awning is a slightly different design and doesn't work very well but may just need some adjustment or wear. Update 8/20/2012:
After I posted the review and it was posted I found that all four screws for the furnace access cover were just hanging by a thread. Have no idea why they would remove the cover as it's on the opposite side of the motorhome and it had never been removed since we bought the rig 10 years ago. There was nothing wrong with the furnace so no reason to open it.