When selecting an RV Dealership & Servicing Company in today’s economy, it is paramount to choose one with integrity, superior knowledge, utmost professionalism and follow-through from start to finish. Purchasing a Class A motorhome can be a fun and exciting; yet un-nerving experience for both first-timer’s and experienced buyer’s alike.
We found Premier Motor Coach Services in Tucson Arizona by sheer luck; but we chose to do business with them after our initial conversation with one of the owner’s, Joe Cartwright. His passion for his business along with his vast expertise; combined with the careful hand-holding of us as valued customers (and newbie’s) to motor coach ownership brought us to completing a successful purchase with this firm.
Upon first entering this business, one would think that it is a small mom & pop organization; that is until you are given a tour of the massive coach servicing area in the back warehouse. These gentleman have got it going on! So much so that they really need a massive picture window from their office; looking in upon the many massive motor coaches all being worked on together in this incredible space. It’s truly awe-inspiring, impressive and nothing short of totally reassuring that these guys know what they are doing!
Both Joe, Eric and the rest of their workforce are obviously total team players with years of experience in the industry; and with dignity, care very much about becoming friends with their customers for the long haul.
Though we must admit that there were some short-comings and some stressors with the delivery process of our coach; we feel that these gentleman did their very best to be accommodating and to try to make things right. While we have had to personally do quite a bit of work to make things totally right; we honestly needed to jump right in and get dirty in order to experience some of these fixes on our own. In hindsight we wish that we would have chosen to personally take delivery at their location in Tucson; but instead opted to accept personal delivery of our coach by them to us here in Las Vegas (a very kind gesture on their part BTW). We think taking delivery at their location would have made our learning process much simpler being at their location; and would have enabled us to have a handful of issues corrected on the spot instead of leaving us scratching our heads a bit.
Joe, Eric & their team obviously work tirelessly to deliver beautiful coaches; as well as provide top-notch motor coach services to people from all around the nation. As we all know, when it comes to dealing with any vehicle dealership, the stress level always gets pretty high. This dealership we feel is a much less stressful environment than most; who truly care about each & every customer that comes through their doors. It is this simple fact that will cause us to always drive in their direction; whether we need custom services done, future repair work or for the purchase of future coaches.
After this experience we understand that purchasing a coach is not only stressful for the buyer; but also probably even more stressful for a caring Dealer. After all, they must work tirelessly to hope to achieve the desired positive result of each and every customer’s discerning eye. Kudos to all of your team for enduring these moments day in and day out! Thank you Joe and Eric for truly exuding all of these values; and for allowing us to feel like personal friends. We made the choice to buy from Premier Motor Coach Services; and hope to refer other friends to them over the upcoming years to come. These gentlemen will work tirelessly to make you satisfied customers; and will even answer the phone when you have questions going down the road. They will help you to find the motor coach of your dreams at the best possible price.
If having top-notch industry professionals that you can trust are on your list of priorities; then look no further as Joe & Eric of Premier Motor Coach Services will end up being your "Favorite Choice" for such needs. Surely you will also end up new friends for life. Thank you all for being the best choice for our RV purchase. It's so nice to know that you guys will always there for us when we call :)
Thanks again… J. & D.