Precision Frame & Alignment, Inc.

(866) 473-2632

http://www.precisionframe.com

11061 173rd Ave NW
Elk River, MN 55330

Precision Frame & Alignment, Inc. is an RV Repair and Service center providing recreational vehicle support to the Elk River, MN area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class B

Posted: 2013-12-06 00:00:00

Fixed terrible steering issues on newly purchased 2000 Chinook Concourse 21' RV. Replaced upper and lower ball joints, full alignment. New steering gear to tighten steering (make it more like a car's rack-and-pinion), super worth it. Installed Steer Safe, to help control steering from moving due to outside influences (e.g. rut-tracking, or a blow-out). I'd had service somewhere else when I first purchased the Chinook and they replaced the lower ball joints and told me the upper were fine and not to replace them. After arguing with them, and another shop, that the steering was still terrible and getting nowhere, I found Precision Frame and Dick. He diagnosed it quickly as almost certainly being the upper ball joints. Since the Chinook had sat for over a year before it was sold to me, he tried multiple times to grease the joints, in an attempt to fix the problem enough that I wouldn't need to pay to have the ball joints replaced (its labor-intensive, so I'd be paying again for that labor because the other shop hadn't replaced them first time around). It did get better, but I'm new to RV'ing and was still uncomfortable with less-then-perfect. Having come to know me during the weeks he greased and I drove around to loosen things up, Dick decided to also work some magic to tighten up my steering as well. I hung around with him most of the time he was fixing things and learned a lot, as he explained everything he was doing and why (he even showed me where the previous shop didn't bother to replace the old rusted cotter-pins when they replaced lower ball joints - how cheap can a shop get to not replace those as a matter of course?). Dick replaced the ball joints (lower as well, so that upper and lower would be the same model/type and perfectly matched in resistance, just to be sure, which I wanted). Then he replaced my steering gear with an after-market precision gear. He also managed to adjust my caster settings a degree or more +, without changing the camber any. End result - it drives pretty much like a car now, with tight steering, good highway control, and no more scary jumping around when it hits dips/bumps (that part was what happened when the upper ball joints were sticking). In addition, before finding Dick, I'd added a Safe-T-Plus steering control to try to compensate for the steering jumping uncontrollably sometimes. It did help, though amusingly the Camping World tech that installed it for me came back from his test drive and told me that my Chinook drove scary, the steering being worse than any he'd ever driven - but when I drove off with it, I was thinking it was quite a bit better than before! Dick prefers the Steer Safe and when I professed interest, he ordered one and installed it as a trial - to see which I preferred. I decided to keep the Steer Safe, and drop the Safe-T-Plus (which is good, but didn't feel as natural to me). I love that he did that. Now I'll never wonder if I got the one I'd prefer - I have, and know it.

Class A - Diesel

Posted: 2011-08-08 00:00:00

Shocks, tire truing, balance, and steering wheel alignment AAA Plus

Class B

Posted: 2011-04-07 00:00:00

Installed an auxiliary sway-bar in front of rear axle/differential, a rear heavy duty spring-assist kit, rear heavy duty adjustable shock absorbers, and a rear air bag relocation kit. In addition, a broken rear spring leaf was replaced, and a chronic leak in air bag system was identified and eliminated. We wanted to enhance the suspension of our 24?4?, 11,030 lb. GVW, 2010 Class B+ (?wide body?) motorhome, built on a Sprinter 3500 cab chassis. Even though Precision Frame & Alignment is nearly 200 miles from where we live, we selected them based on the recommendation of the dealership from which we purchased our vehicle. They said that Precision was the best they have experienced at motorhome suspension. We now concur and would strongly recommend Precision to anyone who wants to improve the way their motorhome drives. The work on our RV was performed mainly by the owner Dick Lorntson who is not only skilled and competent but also is great to work with. Based on our initial conversation, I was confident he not only understood the vehicle handling issues I wanted improved but also understood how to improve the handling. While performing the work, he kept me informed of what he was doing, took me into the shop to show me what he was doing, and also shared tips on how to maintain the vehicle after the work was completed. He also ?cured? a chronic leak in the air bag suspension system that other repair shops were unable to find, much less solve. Dick is an ?outside the box? thinker and would likely be able to solve nagging issues most others cannot. The work was done in a timely manner. I scheduled the work to be done the week prior to a long-planned trip. When Dick began the work, the first thing he encountered was that the lower leaf of a rear spring was broken. He and his staff "went the extra mile" by locating a replacement spring and having it shipped and installed in time for us to take our trip. It was apparent that they cared about our situation and would do everything possible (including working late) for us to take this trip as planned. We have just returned from this 3500-mile trip, one that included (1) straight roads but with gusty/strong head, corner, and side winds and (2) curvy mountain roads up to and down from elevations of nearly 12,000 feet. Our driving experience was vastly improved compared to before the suspension was upgraded. We did not experience nearly the sway/roll in the winds and over roads with significant dips and bumps. The stability and predictability of driving on sharp curves up and down mountains and on ?tight? curves of interstate hi-way exits and entrances were likewise greatly improved. The rolling/rocking when entering and leaving parking lots also has been significantly reduced. As a result of the package of suspension upgrades performed by Precision, my wife and I feel that our vehicle is much safer to drive. In summary, Precision Frame & Alignment is a class operation. The quality and value of their work and customer focus was excellent. It was well worth the drive to have them do our work. We can only hope that we get the same quality of work and treatment if/when we encounter a motorhome problem on the road.

Class C

Posted: 2010-11-16 00:00:00

Koni shocks; 5 leaf parabolic spring in rear; front and rear Roadmaster heavy duty sway bars, alignment, weigh 4 corners of vehicle All I can say is that Dick is a miracle worker! The difference in the ride, driveability, and probably safety of the motorhome is night and day! It corners well, is stable on the highway, even in wind, and feels 1000% safer to be in on the road. And he personally did this himself, and all in one day! He also told me about getting "Steer Safe" springs to install on the front wheels to help fine tune the steering tightness, but he could not get them in time while I was in MN, I live in TX. It appears these can be installed by almost anyone, including myself, so I might get it done in TX. Dick also has 30 and 40 amp boxes on the front of his building where motorhomes can camp while waiting on service or after service. On top of all of this, Dick drives a motorhome himself, attends many rallies, has forgotten more about RVing than many "experts" know, and he is a super guy! Very friendly and willing to do anything to help you. People bring their rigs to him from all over the country, and now I know why! If you run across him or anyone of his people, you could not spend your money any more wisely than with them! I was there all day while they worked on my rig and met his entire team. They are all dedicated, extremely knowledgable people! PS And no, I am not related to him and had never met him until a few days ago!

Class A - Gasoline

Posted: 2010-10-22 00:00:00

Replaced 4 shocks with Koni FSD and installed rear track bar. Also, weighed the coach and greased the suspension. Just attended the FMCA Eastern Area rally in Winston-Salem, NC. Finally got to meet Dick Lorntson and attend two of his seminars which were extremely informative. Also provided tips on wheel alignment and straightening the steering wheel. Precision sponsored a coach weighing service on departure day, providing proper tire inflation pressures. Experienced a noticeable improvement in ride and handling on the trip home. I would recommend Precision to anyone owning a motor home. Dick takes the time to listen to customer issues and then gives you cost effective solutions. Only wish his shop was in SC Vs. MN.

5th Wheel Trailer

Posted: 2010-09-30 00:00:00

Frame alignment Excellent - I was on the road and they got me in right away. I plan to use their services again when in the area. Thanks Dick

Class C

Posted: 2010-09-21 00:00:00

Tire and spare check. Tires rotated. Front end aligned. Front end greased. Brakes inspected. 6 steel valve stems installed. Crossfire tire monitoring/inflation system installed on back duels. My tire gauge checked for accuracy. 3 hours of friendly instruction. Excellent. I watched it all. Dick is an expert. When it comes to traveling in my RV, I trust Dick with our lives. Dick will never overcharge for his work and he will not sell you things you don't need. In the RV world, Dick is the exception to the rule. Take your RV concerns to Dick and his staff. You'll be glad you did.

Class A - Gasoline

Posted: 2010-09-08 00:00:00

We had Dick look at our new Winnebago 35P to check the alignment. He also weighed the coach and made sure that the tires has the correct air pressure. He greased the front end and centered the steering wheel which had been misaligned since we purchased it. The work performed was the best we have ever seen. Not only was the work high quality, but Dick took the time to explain everything as he did it. Our coach rides and drives better that it ever has. We will be returning to this business for all future work. We highly recommend Precision Frame & Alignment without reservation.

5th Wheel Trailer

Posted: 2010-07-12 00:00:00

Mor Ryde RE suspension damage evaluation and repair To make a long story short, our 2004 33 ft Carriage Cameo LXI struck our 2004 GMC truck spare tire which dropped when the cable securing it snapped. We felt fortunate the damage seemed limited, however, it needed to be checked by an expert for hidden problems. We found Precision Frame & Alignment, INC. in Elk River MN through a recommendation from a local Carriage dealer. These guys know their busines, Dick worked us in for a quick look knowing we were traveling. They found damage to the Mor Ryde RE suspension and repaired it on the spot for a very reasonable price. They also found the axles were knocked out of alignment, but because they are so busy they had to schedule us two weeks out, which worked well with our schedule. We are so confident with this company, we have scheduled additional work needed for our truck when we return for the 5th wheel axle alignment. Their services range from full tire/frame work, frame modification and fabrication & welding. Thanks to the owner, Dick Lornston (an RVer himself) and Office Manager, Dave we were on our way in short order and enjoying our vacation with piece of mind.

Class A - Diesel

Posted: 2010-05-20 00:00:00

Balance all tires, checked alignment, weigh each wheel, adjusted air suspension, adjusted tire pressures, greased, road tested, installed Koni shocks on front. Road tested three times, with Dick driving, to evaluate any problems. He does not push products but really can troubleshoot. Be prepared with patience, as he has a busy shop and in our case took us in with only a few days notice to work us in the shop schedule. He explains what he is going to do and you can stay in your coach and watch the work being preformed if you choose to. One of the best Motorhome suspension/tire shops I have ever seen. Well worth going out of your way for service if your coach has any handling issues.

Class A - Diesel

Posted: 2007-09-08 00:00:00

Had air restrictors installed on the air bags, Dick installed them right at the Winnehaha (WIT) rally. Great job, had an alignment and shocks at his shop earlier in the year, great service.

Class A - Gasoline

Posted: 2007-08-30 00:00:00

Dick did a presentation at the Bounder National Rally in Sedalia MO. I was very impressed with what he said. So much so that we went out of our way home (Southern CA) to go to his shop and get serviced. They did a grease job, aligned the front end,rotated our tires, and installed a set of shocks (Koni FSD) Dick himself did the work and did an excellent job! Our coach drives so much better. Our drive home was much more pleasant. The shop has a 30A service so if you call them in advance, you can camp overnight in their parking lot.

Class A - Diesel

Posted: 2011-08-13 00:00:00

New Koni Shocks, Tire Rotation and Balance, Coach Weighed, Front Stabilizer bars replaced, chasis greased, front wheels aligned EXCELLENT! What a difference in the drive and stability! We were obviously way overdue for shocks and chassis work. We feel we made a great investment versus just spending money. Precision also have electric hookups, so you can stay overnight if needed. Would highly recommend.

Class A - Diesel

Posted: 2011-08-15 00:00:00

Grease entire chassis,set ride height,adjust front Koni shocks, align front wheels and weigh 4 corners of coach. All work was done on time and at quoted price. The coach rides now almost like new.

Class A - Diesel

Posted: 2011-09-08 00:00:00

Lube chassis, replace oil front bearings, check alignment, adjust shocks, weigh coach, check tire pressure, check ride height, test drive. Very competent and professional. Dick really knows his way around the underside of a motor home! Reasonable rates. Takes time to answer questions and explain how things work.

Class B

Posted: 2013-07-18 00:00:00

Front end alignment - Sprinter Chassis I just bought a Leisure Travel Van - Unity U24TB. On our way home, I could hardy keep it in the lane it steered so badly. Went to Mercedes to get it aligned and after $160.00 for nothing I found Precision Frame & Alignment. Dick told that, I could keep coming back until he got it right. Dick is amazing what he can do. He worked on it twice and got it to steer as good as my Lincoln MKX. I would go back in a second for anything for my Sprinter to make it ride or steer better. GREAT GUY!

5th Wheel Trailer

Posted: 2013-07-18 00:00:00

Replaced all 4 springs and equalizers. Installed wet bolt kit and performed alignment. Done on time for less than estimate. This trailer has never pulled better or ridden this smooth. Every shop should be this good..Thank You!

Class A - Diesel

Posted: 2013-06-10 00:00:00

Replaced upper and lower ball joints, installed Koni shocks on both the front and rear, and did an alignment. Super! Cost came in BELOW what I expected.

5th Wheel Trailer

Posted: 2013-05-14 00:00:00

Correct an axle alignment problem and upgrade suspension. I am a retired Master RV Technician who spends summers in Alaska and the winter cruising the lower 48 states with my 5th wheel. I discovered an alignment problem on my 5th wheel so sent out emails to several locations around the country. Only one company responded, so I scheduled my trip in to see Dick at Precision Frame and Alignment. We corresponded back and forth making sure he would have the necessary parts to replace the worn suspension on my trailer. When I arrived the day before the appointment, he provided a secure place to stay the night and 30 amps of electric. The work was done on time and at a very reasonable price. The quality of the work was second to none. Dick made a difficult job look easy. All of the people working here seem to be highly knowledgeable and have great attitudes, you can expect quality from an atmosphere like this! Worth the drive to get the work done correctly and cost effectively!

Class A - Diesel

Posted: 2013-05-06 00:00:00

Grease, adjust air pressure, check ride height, check front wheel alignment. Dick, you made my day. The Koni?s definately made a difference. I was on some rough pavement as well as driving over the ?road to bridge to road? transitions (I have never seen a smooth one). It was just a ?slap, slap? sound and not the jolting kind of bang one gets. Further, when you talk about comparison to my driving the coach up to your shop before vs driving after putting on the shocks, you had added 10 lbs of air to my front tires which made the koni?s handle a stiffer ride. Also, the lean around corners improved. Thanks for taking care of those little extra things you did also. I am anxious to hear about your trip to Germany. I am sure I will be seeing you again. We are seriously thinking about going to rally in Manchester. Larry Tompkins

Class A - Gasoline

Posted: 2013-01-10 00:00:00

I have been dealing with Precision Frame & Alignment long distance, he is in MN and I am in MA. I had a problem with a leaning new Ford frame I have already gone round and round with manufacturer and dealer I have bought this Class A from, a whole other story. Anyway I read through many forums and came across Dick and his company he appeared to know his stuff. So I sent him an e-mail and got a reply that night around 10pm. He gave me a complete step by step way to troubleshoot my problem. I followed his instructions and gave him my findings. He made me up a spacer block and new U Bolts and had them UPS'd to me. The whole process took about 10 days I should recieve parts next week. I only wish there was a higher rating for these guys Excellent does not seem good enough. They are Outstanding. Dick and his guys seem to get "it" they are a no nonsense group. Get it done right and quick I got e-mail replies late at night and always within 24 hours. Everytime I called Dick spoke to me directly and answered my questions and got me squared away. It has been great dealing with Dick and Precision Frame I told him I planned on going to MN. one day and he said look him up he has 30 and 50 amp hook ups. So now you are on my bucket list Thank You for all your help. John

Class C

Posted: 2012-07-05 00:00:00

Installed parabolic springs, MorRyde rubber shackles and Koni shock absorbers on the rear axle and a front IPD sway bar on a 2008 Bigfoot 29SL motorhome on a Ford E-450 chassis and weighed all four corners of the motorhome. The owner, Dick Lorntson, performed all of the work, carefully and efficiently, in one day, all the while keeping me entertained with facts figures and stories about RVs. The combination of parabolic springs, MorRyde rubber shackels and Koni shocks worked a near-miraculous change in the ride quality of the Ford E-450 chassis, without any sacrifice in handling. Anyone who feels, as my wife and I did, that the rear axle of the otherwise-marvelous Ford E-450 chassis is annoyingly harsh should waste no time in making an appointment to have Dick Lorntson work the same magic on their Class C coach. I approached Dick about retrofitting our Bigfoot with air suspension. He suggested that for a lot less money he could achieve nearly equivalent results with the substitute springs, shackles and shock absorbers, and we have no regrets about following his advice.

Class A - Diesel

Posted: 2012-05-16 00:00:00

Work on handling, ride, brakes, suspension, tires, steering. My husband and I are brand new Safari Trek owners. We have a 1998 24 ft diesel, with a cockatoo on the back. We bought the rig in Norfolk, NJ and made our way across the country to the Lake Superior region of WI. What a trip. We had fuses popping often, a ride that was fraught with yawl, a big, are there little, blow out, and plenty of time to think about what could go wrong next. Even prior to our journey I had read online, I think it was IRV2, or a trek site about a couple's truly positive experience with a company called Precision Frame and Alignment in Elk River, MN. The article became our mantra as we traveled 1400 miles home through what can only be described as some fun, and a lot of terror! We parked the rig for the winter as we are both still working this year, and made an appointment with Dick Lorntson, owner of the above mentioned shop. After driving 225 miles in a strong crosswind, ye gads, we arrived, and gladly turned over the Trek to the master. Dick is a first rate mechanic, a gentleman, very patient and above all, honest. He was adamant that we understand the steps he would take to get our little Trek up to the level of handling and performance we so badly needed. He explained how we could throw every mechanical cure he had at it and when in fact we may only need part of the possibilities. First he weighed each corner, and adjusted the tire pressure to suit the weight . We were at 110 psi all around and came down to 80 front and 70 rear, that was the first eye opener. There were many more to come! 1. We had a steer safe and didn?t know it, because it wasn?t working due to a missing part. 2. We had no coil in the spring coils left, they were face on face. 3. Our front stabilizer rubber mounts were absolutely shot. 4. Our brake fluid looked like really dark beer. He saved our brakes by bleeding and replacing the fluid. 5. We had never had an alignment, now we do. 6. We have a turbo diesel!! Didn?t know that! 7. Dick Lorntson was so educational about RVing in general, driving a rig, the different clubs he is affiliated with, the list goes on and on. Priceless knowledge. 8. We had a 2 day job, and Dick rolled out our rig and set us up with 30 amp in his parking lot, and let us use his VW for lunch! 9. During the day my husband and I layed about near the big entry doors on a beautiful lawn shaded by flowering trees. It was really a most pleasant experience. 10. I only hope he passes his skills with RVs and with the owners on to the next generation! The Trek drives like a different rig now. It handles really well, and doesn?t feel like the tail is wagging the dog. The steer safe is a nice feature, and the ride is so quiet and much less jarring, 110 psi down to 70psi. The front end is now our fast friend and we now have a very nice ride, a safe vehicle, and much more confidence behind the wheel. Thank you Mr. Dick Lorntson, you are a gent.

Class A - Diesel

Posted: 2011-10-13 00:00:00

Lubricated coach, only shop I Know of that actually jacks front end up to take pressure off while lubricating. I couldn't believe what they charged for this as well as obtaining info pertaining to other issues I have with coach, APPARENTLY, They get their grease free as I left shop under $30.00. This was my third time here, definitely not going to rip you off!!!!!

Class B

Posted: 2011-10-11 00:00:00

Replaced steering gear with Blue printed gear from RedHead. Excellent so far.

Class A - Diesel

Posted: 2011-09-15 00:00:00

Tire, alignment, weigh coach adjust air accordingly. Dave was very efficient knowledgeable and the work was done in a timely manner covering everything we discussed before he even started the work. I will be back.

Class A - Diesel

Posted: 2006-04-22 00:00:00

Replaced shocks, bell crank, balanced and rotated tires, replaced one tire, wheel alignment and they inflated tires with Nitrogen. We showed up unexpected during a trip and they were able to work us into the schedule the next morning. Impressive work. Very reasonable prices, prompt service. Extremely knowledgeable about RV's. They are a Midwest dealer/installer of the Henderson SuperSteer products. I highly recommend this shop!

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