We were without heat due to what I suspected was thermostat problems. We also had a couple of addition warranty related issues pending
We called this dealer and told them our situation, we were staying a week caring for a grandchild while our daughter had surgery, and were without the main heat system. They graciously told us to bring it right in and they would see what they could do. They called us back later that day and told us it was indeed the thermostat and they ordered it, plus other parts, and that they should be in in 2-3 days. We got the motorhome and hooked back up expecting to bundle up the baby for a few nights. The next DAY they called and said the parts were in and to bring the coach and they would get it working. We actually waited in the sales showroom while they did the repairs. I can't praise them enough for the service and the friendly welcome they showed us, especially since they had no previous sales or repairs with us. Thank you Madison RV !!