Len-Rich RV

(845) 725-7624

http://www.len-richrv.net

39 Steves Lane
Gardiner, NY 12525

Len-Rich RV – RV Repair Center

Len-Rich RV is an RV Repair and Service center providing recreational vehicle support to the Gardiner, NY area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

ETRADIO

Posted: 2016-05-24 18:19:40

This is a very trustworthy RV repair service, quick, fast and dependable. And they work with warranty companies. They repaired my Norcold Refrigerator after it blew a circuit board and several other issues.We had a very good experience, I would highly recommend him.

Class A - Gasoline

Posted: 2008-12-17 00:00:00

Clean and tune furnace, air conditioner and generator. Repair frame damage due to electric steps. Replace electric steps. Replace Fantastic Fan cover and install MaxiVent. Check all of the units caulking and clean and repair as needed. Install TV Converter Box. Work was done very well. Len & Rich went way beyond to provide extremely professional service. Would recommend very highly!

Toad

Posted: 2008-11-19 00:00:00

I purchased a new Honda CRV as a toad, and Len-Rich RV installed a new baseplate for me. They also installed a new rear hitch receiver on the Honda, plus did all of the various wiring associated with the CRV toad and towing with the CRV. All work was done in a very professional manner, exactly on time as promised, and at a fair price. I definitely recommend Len-Rich RV to all of my friends, and anyone else seeking quality work at a fair price, in a timely manner.

Class A - Diesel

Posted: 2008-10-27 00:00:00

Large patio awning was damaged in wind/rain storm. They came out the very next morning and removed the entire awning so we could travel home safely. They patiently waited while I dealt with insurance adjuster on the phone. Were very professional, knowledgeable and we would highly recommend their services.

Class A - Diesel

Posted: 2010-03-20 00:00:00

Replace door canopy motor. Adjust and inspect heating furnace. Replace starting motor and solenoid. Replace rear axle tires. Replace coach batteries. Service chassis and lube all slide outs(3). Thorough and professional. Excellent workmanship and attention to detail. Good attention to customer's needs and inquiries. Pleasant to do business with and treatment beyond the ordinary. Just great guy's.

5th Wheel Trailer

Posted: 2008-10-17 00:00:00

Recall work on Dometic Refrigerator First of all, I was surprised to find a mobile repair service that was authorized to do recall work on a Dometic Refrigerator. This shows that this company spends time getting proper training from factory sources rather than just hoping they can figure it our on your equipment. I also learned that these folks do factory and warranty repairs for several manufacturers, which speaks highly of the confidence others must have of them. Personally, I found the repair technician - which was one of the owners - to be prompt, courteous, and very competent. If I was planning to stay here longer, and if I Knew how good these folks were I would have scheduled more work with them. Don Fink RVAdventureMag.com

Class A - Diesel

Posted: 2008-10-01 00:00:00

After a bedroom slide was inoperable and in the "out" position we contacted Len-Rich Mobile RV. They responded immediately and truly went "above and beyond" to get this slide back in...and was NOT an easy job, very time consuming. I would recommend them to all in this area...call them first!! Excellent workmanship, very knowledgeable about all camper types and systems. Can't go wrong with these guys repairing your unit. Thank you Rich and Lenny!!

Class A - Diesel

Posted: 2008-09-30 00:00:00

Repair inoperable steps and install new batteries Timely an fairly priced.

Class A - Diesel

Posted: 2008-09-20 00:00:00

Our bedroom slide was partially out and frozen in place, slightly extended. Evaluation and diagnosis of slide mechanism and electronics.

Class A - Gasoline

Posted: 2009-03-31 00:00:00

My awning needed replacement on my 1998 Winnebago. Lenny ordered new one and kept in contact via email. When they received the new one, I drove to there site to have the work done. Lenny and Rich went to work on my unit and professionally replaced the old awning. They went beyond what needed doing, by making sure everything was adjusted correctly and also, sealing along the roof channel where the awning mounts. I highly recommend them and will have them service my motorhome when needed.

Class A - Gasoline

Posted: 2009-05-16 00:00:00

The bedroom slider mechanism(shear pin) had broken off and the pin had to be replaced. A piece of the slider had also broken and jammed They replaced the pin and removed the broken piece of the slider

Bus Conversion Class C

Posted: 2009-05-19 00:00:00

Lenny replaced one of our HWH leveling jacks and also replaced the stairs on the Winnebago. While he was there he also fixed a few minor issues like mirrors needing tightening, etc... Lenny is fantastic. Their service made my life much easier. They came to our work site to fix the truck so we didn't have to lose a day of revenues. I plan on bringing the rest of my fleet to them for any kind of work even routine maintenance and oil changes which they will also do on our work site. This was a great find for our company.

Travel Trailer

Posted: 2010-03-01 00:00:00

Roof replacement Work was fabulous rich talked sense into the insurance adjuster had they fixed the camper in just over a week with constant communication the whole time the roof and camper look as good as new again. They cleaned up the inside so there was no sign of them in the unit. I have already sent out multiple referrals to friends and fellow campers. Thanks again Rich you've made my kids extremely happy now they can go camping again this summer.

Travel Trailer

Posted: 2010-02-10 00:00:00

They did an insurance claim repair for a 3" branch that went through the roof The service was excellent. You would never know where the repair had been done. The price was fair and they handled the insurance paperwork.

Travel Trailer

Posted: 2009-10-12 00:00:00

Came to my campsite and replaced the PEX line that fills the toilet. Very timely. Great communication. Worked around my schedule.

Travel Trailer

Posted: 2009-07-12 00:00:00

Came to my home to replace the propane regulator for my refrigerator. They found the problem in 5 minutes where the previous RV repair company could not find the problem. Very reasonable rates and great people to deal with. The only RV repair center I will use and refer my fellow camper to.

Travel Trailer

Posted: 2009-06-30 00:00:00

Replaced air conditioner under warranty Work was done on time and professionally. Clean and precise. Would highly recommend this business to anyone looking for RV repair and or service.

Class C Toad

Posted: 2009-06-19 00:00:00

Complete set-up for Toad---tow brackets, tow bar, Brake Buddy Vantage Select, wiring harness/lights for Toad Lenny and Rich did an outstanding job for us. I first began talking with Lenny about six months ago. He took the time over all the months in between then and now to answer my many questions about towing a car behind my RV. They came to the campground, picked up the Jeep, performed all work, and took time to explain the set-up. Even though the job took longer than expected, they didn't gouge me on the added labor. Lenny and Rich are first rate folks to deal with, great to be around, honest, and fair. It was worth the 3 hour drive to go with them...saved over $2,000 vs. having it done by the local RV repair shop. Will definitely go back to Lenny and Rich for my RV repair needs and add-ons. Good experience and also feel like I made a few friends in the process. If you're in the NY-NJ-New England area these are THE GUYS to see!!!

Travel Trailer

Posted: 2009-06-02 00:00:00

Corrected problem with slide not going out and electric hot water not working. Excellent

Travel Trailer

Posted: 2009-06-01 00:00:00

Replace awning canopy Work was done well but their communication were very weak. Awning canopy replacement was an insurance repair. I asked how much additional for one with color on both sides. They did the work using the 2 sided canopy without my authorization, then sent me a bill for $50 extra for the upgrade. Not a good way to keep customers.

5th Wheel Trailer

Posted: 2008-09-15 00:00:00

Repaired rear end damage. I called Len-Rich and they responded to the campground to give me an estimate. They immediately ordered the parts they needed. The work was done in a very timely manner, and was completed when promised. Being I live in Florida this was very important. The work they did was excellent. I could not ask for a better job. I found both Len and Rich to be very courteous, honest, professional, and knowledgeable. They even called me at home in Florida a few days later to make sure my trip went well. I highly recommend Len-Rich RV for all your RV service and repairs.

Pop-up Trailer

Posted: 2007-10-13 00:00:00

Removal of old A-coupler and installation of new one. I called Len-Rich RV when I ran into trouble on a holiday weekend. They were recommended by the campground personnel above other local service providers. Spoke with Rich who was away but assured me he would be by to evaluate the work needed as soon as he returned on Monday. Perfect! Enjoyed the weekend with the kids and come Monday not only did Rich show up but he kept in contact with me and arrived early. Bonus! He had a look at what needed to be done and made other very useful suggestions. He struck me as an up front type of person and I was impressed that while discussing area other repair shops he refused to bad-mouth them. He kept the emphasis on what he and his partner had to offer. A few days and a few phone calls later I was told I could pick up my trailer. I was pleasantly surprised to find that the total cost came under what he had estimated, but even better then that was the excellent workmanship. I am very impressed as to the attention to details and the pride they take in what they do. As a woman, I also appreciated not being talked down to or taken for a ride monetarily or quality-wise. You can tell that these gentlemen enjoy what they do and as they are RVers themselves, they know how they would like to be treated and treat their customers accordingly. Do not hesitate to do business with Len-Rich. You will be glad you did!

Toad

Posted: 2006-09-09 00:00:00

Installed base plates, mounting hardware, wired the electrical connections, for toad (and everything else i needed but didn't list here) These guys are amazing. Dropped my jeep off, came back the next day, all done. There was a definite need in this area for a decent, honest repair joint for RVers. That need has been filled.

Toad

Posted: 2006-08-29 00:00:00

Install tow bar and car brackets on car to be towed also install wiring and lights on car also a braking system Very professional job done on time good people to do business with

5th Wheel Trailer

Posted: 2006-08-12 00:00:00

Needed emergency work on my trailer brakes. Great - ended up being simple fix, but saved my vacation.

Toad

Posted: 2006-06-10 00:00:00

Roadmaster base plates installed on my 2003 Suzuki XL-7 along with my tow lights. They even came to the campground I was staying at to install a 4-way adapter so I could hook up my light. Even though they are at the peak of the RV season Len and Rich found time to accommodate me on a last minute decision to get my toad plates installed. They got the parts shipped overnight so it all came together very quickly. I even got a ride back to campground, so I could spend time with my family. My wife was very impressed about how well the baseplates look and are not noticeable. Len is very easy to talk to, gave me a lot of options and different price ranges, also knows what he sells, while Rich had no time to talk as he gets into his work. All I can say is they saved me a lot of money and I feel like I made a couple friends.

Travel Trailer

Posted: 2006-05-13 00:00:00

Install Fantastic Fan and Maxx cover Excellent job. Parts were ordered quickly, and item was installed in a timely manner. Trailer was protected, and work area was kept clean from debris. I would recommend these guys anytime.

Toad

Posted: 2006-04-08 00:00:00

I had a Blue Ox base plate (BX1110), Brake Buddy (The New Vantage) with breakaway connection, a separate socket and bulb set installed in the tail light lens plus a Valley Class III rear hitch installed on my 2001 Jeep Cherokee with all the wiring for the front and the rear. I also purchased the Blue Ox Aventa II tow bar. Len and Rich did an outstanding job. The base plate blends right into the front end. The wiring was all loomed and secured throughout the vehicle. You can tell these guys take pride in their work. They even followed up with a phone call to make sure I was satisfied. Thanks Guys for a great installation.

Medium Duty Truck

Posted: 2005-11-26 00:00:00

Installed a 5th. wheel hitch and brake controller in new 2006 GMC pickup. They picked up truck at my home on Friday evening and returned it to me with hitch and brake controller installed. Then they hooked up the trailer to ensure hitch height was acceptable.

5th Wheel Trailer

Posted: 2005-10-29 00:00:00

Winterize and hook up of adapter for winterizing. This company is a class act. They come to your location and are very caring individuals. Their quality of work is outstanding. Highly recommended.

Heavy Duty Truck

Posted: 2007-03-25 00:00:00

5th wheel hitch installed Great work, very professional and a lot of know how!!! Great guys to deal with and would go back to them for anything....

Tow Vehicle

Posted: 2007-04-01 00:00:00

Installed 18K Reese 5th wheel hitch w/slider in my F250. Excellent workmanship, very professional and very timely in getting the work done. Best price in the area. They even dropped off the vehicle to my house when the job was done :)

5th Wheel Trailer

Posted: 2008-04-27 00:00:00

Came to site on Sunday AM and diagnosed refrigerator and A/C problems. Offered help and solutions. We were traveling and are having the work done in NH Very highly recommend. Very prompt service. Very knowledgeable

Travel Trailer

Posted: 2008-04-24 00:00:00

Our trailer didn't have hot water from the electric. We called Len and Rich they came to us within a few hours. They thought it may have been a loose wire and reconnected the wire. Turned out not to be the problem. It was the element and they came back and fixed the problem. They also were able to fix a continuous problem we had with a bedroom door which, a few other workers couldn't do. Rich and Len were clean, friendly, courteous and helpful. We thought they were knowledgeable on RV's. They gave us great advice on various concerns about the trailer. We thought their rates were reasonable and the quality of work terrific. We already know we will use their services again. You can use Rich and Len's services and have confidence to know that Rich and Len will do the right thing. Thanks guys

Toy Hauler

Posted: 2008-04-19 00:00:00

Evaluating an electric problem and giving a solution. This is actually the 2nd time I have used Len Rich RV services and I could not be happier with the service, and price. These guys are a class act, I couldn't be happier with the service offered.

5th Wheel Trailer

Posted: 2008-04-16 00:00:00

Replace entire rear brake and drum. Inspect brakes, wheel bearings and adjust as needed. After removing all wheels it was questionable if the bearings should be replaced. Rich called the company to evaluate the bearings before replacement. The company advised to just re-torque not replace. This saved me $120 for each bearing. Rich knew this was an expensive project so he discounted the parts and also only charged four hours labor. He called and kept me informed of his conversations with the company and also what his schedule for repair would be. I would recommend this company to anyone. Oh, the best part is he did it all in my driveway.

Class A - Gasoline

Posted: 2007-08-04 00:00:00

Vehicle was dead right at entrance to campground. After much searching mechanic found wire to solenoid had become loose and was not making contact. Work was done expeditiously considering it was a late Saturday afternoon. Mechanic made sure we were safely able to drive to our campsite. We were very pleased with consideration given by Lenny and mechanic involved.

Travel Trailer

Posted: 2007-06-16 00:00:00

We snapped a leaf spring on our trip from CT to Newburgh, NY. We were staying at the KOA in town. They suggested giving Len and Rich a call. They came right out, identified the problem and had it fixed. These guys are great. We HIGHLY recommend them. Excellent

Pop-up Trailer

Posted: 2007-06-09 00:00:00

Roof mounted AC unit installed on 2006 Fleetwood Santa Fe Pop-up Trailer. The professional courtesy and quality workmanship that came with this super add-on to our beloved vacation home has renewed my faith in the RV service/repair industry. I would highly recommend my new friends at Len-Rich RV to anyone in need of service or parts. They are the best!

Travel Trailer

Posted: 2007-05-17 00:00:00

I have just completed a very positive experience with Len-Rich RV. They persevered and fixed a chronic water heater problem. Another shop had tried but was only partially successful. These guys came back and worked until it was right. I sincerely recommend them. Excellent

Class A - Diesel

Posted: 2008-08-01 00:00:00

Began with a Campground diagnosis of a refrigerator failure. The initial diagnosis of a failed cooling unit was absolutely correct but Rich tried to salvage our weekend with interim repairs on-site. The actual replacement of the entire cooling unit, a major job, was done in my driveway avoiding a trip to the shop. The work was accomplished in a very professional manner, pricing was more than fair and I was encouraged to watch and ask questions as the work was being done.

Travel Trailer

Posted: 2010-03-27 00:00:00

Provided service information critical to diagnose and replace a temperature switch on the back of my refrigerator. They provided the switch that was unavailable at local RV repair facilities. Extremely knowledgeable and experienced about the procedure and willing to share the information.

Travel Trailer

Posted: 2013-08-08 00:00:00

I had them install Max Air covers and winterize my trailer. When I picked her up I noticed they recaulked some areas and did not charge me for the service. Great guys. Excellent work. Very professionally done.

Class A - Diesel

Posted: 2011-08-15 00:00:00

Body work and paint matching. Ive been to see Rich more times than I'd like, but I have to go back cause he's the best there is. He's done everything for me, from winterizing to massive body work on the side of my class A. As you all know, just look at your own RV, and imagine trying to match the paint...Richie tried,and tried, and kept at it till the match came out perfect, better than any factory shop I've been to could ever hope to do. I never have a problem taking work to Len-Rich, or recommending them to other RVers. I know that Richie will take great care of them.

Class A - Gasoline

Posted: 2011-08-01 00:00:00

Had problems with A&E slide toppers rubbing against the slides causing problems extending the slides...not the first time. Rich Michel from Len-Rich Mobile RV Service answered the phone at 7:00 pm on a Sunday, came out to our campground, evaluated the situation and came back Monday at 9:00 am and corrected the problem. Top notch work...understood the problem and had a solution.

Class A - Gasoline

Posted: 2011-07-24 00:00:00

Sunday, during recent Heat Wave Rich made a service call to the KOA Park, Newburgh,NY in his Mobile service truck. Saturday evening he tried to talk me through some quick fix ideas,... in his words... "To Save You Some Money." Well compressor, still under warranty, was bad. Coleman needs 3 to 5 business days to get the replacement shipped. Because we are on a tight travel schedule I contacted an RV dealer near Chicago. Rich contacted Coleman and the other dealership to get the new unit on the way to Chicago. We now can drive to Chicago and arrive at the same time as the new A/C. No delay for our trip. Len-Rich RV in my opinion, did everything a traveling RVer needs. Rich displayed an honest approach to my problem, come out on a Sunday morning and then assisted Monday morning getting the order placed ever when he knew he was not doing the final installation. When you are on the road you are always at the mercy of the repair man. I never felt that way while dealing with Rich.

Travel Trailer

Posted: 2011-07-22 00:00:00

Replace spring shackles on right side wheels. Rich was extremely helpful getting me off the interstate and to his shop where repairs could be performed. Repairs were done well and at a reasonable price.

Travel Trailer

Posted: 2011-06-30 00:00:00

Front nose on my 2009 Jayco Eagle had separated from the sidewall. Len-Rich found defective assembly practices by Jayco and repaired the deficiency. Len-Rich was able to diagnose and find that during the manufacturing of the unit, only a minimal amount of screws were used to fasten the front cap to the sidewall. Of those few screws, several were snapped and some had missed the sidewall framing altogether. Len-Rich removed the trim and removed the defective screws and installed several longer screws (double that of the manufacturer) and resealed the seams. Work was done quickly! Being very particular of my equipment I stopped by to inspect the work. I found that they had used masking tape to tape off the panels so no excess sealant would come into contact with the fiberglass and left a neat clean line of sealant. Very professionally done and time for the holiday weekend! Thank you Len-Rich.

Travel Trailer

Posted: 2011-05-27 00:00:00

Replace a toilet. So, our first trip of the camping season we hook up the water and it's spraying out the back of the toilet. We called Len-Rich - they were there within a half hour. Apparently, we didn't winterize properly. They had the toilet we needed and came back in less than an hour. Lenny explained how to winterize and helped us check for any other leaks. Thank God all else was good. He was so helpful and wasn't looking to rip us off. He even e-mailed to make sure all had gone well - Great, great customer service.

5th Wheel Trailer

Posted: 2011-05-01 00:00:00

We had just got our camper to the seasonal campground (Lazy River) and when we turned on the water it came pouring out the bottom of the trailer. The camper at been winterized professionally, but according to Rich, not properly and the water pump froze and needed to be replaced. Rich arrived at our site w/in 45 minutes of our call and fixed the problem within an hour. He also went over everything in the camper that no one had explained to us before. We thought because we paid people in the industry to service the camper that we were in good hands, but we were wrong. We are happy to know that Len-Rich is available at our campsite. Everything is great now.

5th Wheel Trailer

Posted: 2010-12-05 00:00:00

Winterize, removed front cap, resealed seams, fixed rubber roof from front cap not on straight causing major water leak, installed heavy sealant tape and resealed whole front cap, replaced landing gear foot, Everything was done meticulously, clean and excellent! They are a pleasure to work with, their prices are great, and they did the work so quickly even being as busy as they are! We will definitely be using them again and are very satisfied with all the work done! Thanks guys!

5th Wheel Trailer

Posted: 2011-12-15 00:00:00

In September a hurricane and flood in our area sent a 10" limb through the roof, slide and cabinet of my new camper(took delivery in April), there was extensive damage to roof, supports, a/c unit, under belly and interior I through this camper will never be the same, but Rich at Len-Rich RV Repair Service assured me that he will repair and deliver my camper as if I was taking delivery in April....... Took delivery 12/15/2011..... PERFECT, ABSOLUTELY PERFECT!!!!! did the walk through with Rich, there is no way anyone can tell this camper had a 10" limb sticking out the roof or that there was any kind of damage... THANK YOU Rich.. you are a man of your word, and Thank You again, my wife has a smile... I give Len-Rich AAAAA+++++ YOUR THE BEST....

Travel Trailer

Posted: 2012-02-03 00:00:00

We had severe water damage to sections of the floor, walls and roof of our camper, which all had to be replaced. Rich came out immediately to pick up the camper and supply us with an estimate. He kept us and the insurance company informed of the work being done and would email us photos of the progress. We are very happy with the work and care he took to make sure our camper was repaired and that we were satisfied with the final results. He was accurate with his estimate and time frame that it would take to perform the job.

Travel Trailer

Posted: 2013-08-08 00:00:00

Installed lights. I wanted some lights installed in my new travel trailer for the storage compartment. Rich gave me a few options and even suggested a light under my travel trailer so at night I could find the dump valves with out needing to use a flashlight. Great work at a great price. The work is much better than I could of imagined.

Class C

Posted: 2013-06-17 00:00:00

I bought 2005 Jeep Liberty sport to be used as toad for my 2013 ForestRiver Sunseeker 3010dsf motorhome. Dealt with Rich the owner of Len-Rich RV, they installed my Roadmaster Invisibrake system and the Demco base plate for the tow bar, and wiring for the lights and signals back to the motor home also purchased a Demco commander tow bar from Len-Rich RV. Excellent work in a timely fashion at a fair price. Very easy to deal with and gave me a fair price on the labor and parts . Job was completed when promised and it was a neat , professional Job. Thanks Rich !!!!!!!

Travel Trailer

Posted: 2013-05-30 00:00:00

Failure of Bearings and broken axle. Wow - Broken down on the way and had whole family in tow vehicle in 90 degree heat. But Rich got to us in good time and was able to get us to his shop. From there he made all the calls to the manufacturing companies of the trailer and axle and did all the work under the guarantees. He kept me updated with parts that needed to be shipped and once he got them did the work right away. Rich goes out of his way to make sure the trailer is safe and sound for travel and he cares about is work and is a proud business owner. I would definitely use Len-Rich RV again for future work.

Class C

Posted: 2013-02-25 00:00:00

Installation of Bigfoot Series Automatic Leveling System. I had them install Bigfoot Series Automatic Leveling System. Last December, I researched shops/dealers that have the experience of installing BigFoot for my C-Class RV, and none of them had the confidence that Len-Rich RV has. After talking to Rich on the phone, I had no doubts my rig would be in good hands and felt reassured. I was a heavy duty suspension mechanic 20 years ago, and knew this job wasn't going to be an easy one, especially climbing under the C-Class where there's very little room, and they were able to come up with innovative ideas to fabricate and mount hydraulic pumps. Their service was excellent, I dropped it off on Monday and picked it up on Saturday, and I thought it would take longer than expected. Excellent work. Very professional.

Travel Trailer

Posted: 2013-02-04 00:00:00

Upgrade electrical to 50amp, install bathroom from another Airstream trailer. Completed heating and water work. Very professional and thorough. Went above and beyond.

Travel Trailer

Posted: 2012-05-10 00:00:00

I had them de-winterize my travel trailer and pack the wheel bearings. I was out of town and needing to pick up my travel trailer late at night. Rich had one of his employees meet me at his shop late at night so I could take my travel trailer home and pack it up to leave for a camp trip. Great customer service. When I told him I could not come during working hours he said he would make sure I got my travel trailer that night so I did not have to delay/cancel my trip.

Class A - Diesel

Posted: 2012-04-15 00:00:00

Estimate for seat belts in dinette area. Work done for installing Blue Ox tow hitch on my Honda Accord toad. Excellent. Advised me that installing a seat belt in the dinette are was not safe, and would eventually harm the slide. Most other dealers would of done the job and charged me. I appreciated the honesty. Installed tow hitch on toad. Finished the job when he said, and for about $500 less then other dealers! Highly recommended.

Tow Vehicle

Posted: 2012-02-24 00:00:00

Installed a 5th wheel hitch. They did an awesome job where very helpful throughout the entire process could not do enough great price and workmanship.

Travel Trailer

Posted: 2010-12-03 00:00:00

Evaluate on going brake issues. My brand new Jayco Travel Trailer has been problematic since I picked it up. After being to the dealer on many occasions, Rich was able to quickly and accurately diagnose my braking issues. They have earned my trust and truly live by the saying "Fair and Honorable". I found a new place to bring my Travel Trailer. I greatly appreciate the help both Rich and Lenny have given to me. Can't wait to camp in 2011!

Travel Trailer

Posted: 2010-12-03 00:00:00

Winter maintenance, repair work, new tow hitch (Sway Bar System), electronic brakes. Lenny and Rich did a fantastic job on my trailer. I am a first time owner with a used trailer. They went over the entire trailer with me, and made some needed repairs. I had a new tow hitch and braking system installed, which they went over in detail. I am very happy with the work they did and plan on using them in the future. When I picked up my trailer, I felt as if it was new after the detail job they did.

Travel Trailer

Posted: 2010-10-31 00:00:00

Installed slide out awnings They installed awnings for both of my slide-outs at 30% cheaper than the dealer and they did it according to my schedule.

Tow Vehicle

Posted: 2010-06-10 00:00:00

Replaced Trailer harness Came to my home to replace the trailer harness and replaced several fuses in my tow vehicle. Installed the new harness to Industry Standards and made sure everything was working properly before departing.

Class C

Posted: 2010-06-03 00:00:00

Len-Rich RV was recommended to us Newbies by well-known expert truck shop. Rich came to house and inspected all systems of our recently-purchased used Class C, and pronounced everything ship-shape. More importantly, he gave us way more time than he billed us for, and answered all my dumb questions professionally, plus gave me hints, tips, and advice I never would have thought to ask for!!! Great service, tons of useful advice for us newbies. Very professional and knowledgeable.

Medium Duty Truck

Posted: 2010-05-28 00:00:00

Installed Prodigy brake controller. I stopped by before a camping trip and they installed, set up and demonstrated the new brake controller without delaying my trip.

Travel Trailer

Posted: 2010-05-26 00:00:00

Installed Barker electric tongue jack. Came to my house to install jack because I was not home to get the travel trailer to him. Wanted me to have the convenience of electric jack for my next camping trip. Excellent customer service.

Travel Trailer

Posted: 2010-05-25 00:00:00

Installed Reese dual cam weight distribution system. Took the time and carefully set up system to provide me the best tow experience ever. Rich took the time on to come to my house and test tow my setup.

Travel Trailer

Posted: 2010-05-25 00:00:00

While servicing my travel trailer Rich noticed one wheel was warmer than the other. He pulled all 4 wheels and inspected the brakes. He found one axle had severely corroded brake magnets. Fixed problem and ensured problem was rectified. Great work ethic. Rich kept in touch with me during my trip to ensure all was well. The only guys I will use to service my travel trailer.

Class A - Gasoline

Posted: 2010-04-22 00:00:00

Oil change, inspection, de-winterized, put in new skylight in bathroom, spring on door - looked at awning, need new one, went over coach to make sure everything was in good shape. I think these guys are great! I was so tired of being misused and taken advantage of by the company I bought my RV at, that I was desperate for someone to listen to me and speak to me with respect. More than that, I was desperate to get the work done that I asked be done and not have to bring it back in for re-service. Which was the case with the place I bought my RV from. These guys are honest, kind and respectful of my needs. I'm so glad I found them!

Medium Duty Truck

Posted: 2010-04-10 00:00:00

Installed shocks, sway bar, Roadmaster active suspension, steering stabilizer and links. Excellent work. All top notch parts. Clean install done in a timely manner.

Class A - Gasoline

Posted: 2010-06-19 00:00:00

Rich came to the campground where we were staying and replaced the pressure switch on the Auto Park which had failed. They got the switch for us and installed it before our scheduled departure so we did not have to disrupt our travel plans. As this was a breakdown the timing was all I could ask for. Fee was very reasonable for road service and Rich was familiar with the system.

Class C

Posted: 2010-06-23 00:00:00

Installed upgrades for our recently-purchased but old used Class C: 1. LP Gas Detector 2. Whole-house Battery Disconnect Switch Great job, exactly as per estimate. Took a little bit longer than expected, due to their many emergency road calls - another indication of how good Len and Rich are! Very professional, knowledgeable, thorough, and patient. Highly Recommended.

Travel Trailer

Posted: 2010-09-20 00:00:00

Electric hydraulic disc brake service - airstream classic A+, wish they did inspections.

Class A - Diesel

Posted: 2010-08-17 00:00:00

Warranty work, installed vent covers, in-depth overview and introduction to the workings and ownership of my new motorhome. Lenny and Rich have both taken a lot of time to explain the mechanics of my motorhome. I am a newbie who never owned or driven a motorhome before and Lenny spent many hours going into detail the important aspects of ownership. They have acted on my behalf to get items fixed for my coach. Once my parts arrived I was able to get an appointment the next day for service. After my intro class I feel more confident that I will be able to handle my RV. I already have my initial maintenance schedule set, and I also know what to look for if I have a problem. I am very happy to find mechanics who are very knowledgeable, personable and also like RVing. My RV is in good hands with Len-Rich RV.

Travel Trailer

Posted: 2010-07-27 00:00:00

Service, bearings repack, brake service, warranty work on refrigerator Excellent, fast.

Class A - Gasoline

Posted: 2010-07-26 00:00:00

Tow bar and base plate installed. Excellent installation and explanation of which choices we had, plenty of time spent explaining the whole process and we were able to make a great choice. Also purchased a braking system which works great. Lenny and Rich are very knowledgeable and patient, pricing is good and we they are our "go to" guys for our RV needs.

Tow Vehicle Travel Trailer

Posted: 2010-07-25 00:00:00

Slide room would not open, hot water element, safety cable and installed new braking system for tow vehicle. It was great to find Len Rich RV. I actually read the reviews before calling them. We were in between vacations so we needed our trailer back asap. They were great. High quality work and we got our camper back in time for our next vacation. They even met us on off hours so that we could pick it up at our convenience. Great guys, highly recommend.

5th Wheel Trailer

Posted: 2010-07-07 00:00:00

Replaced slide toppers and full awning Very Professional, excellent to deal with. Will 'definitely' use next time I need any RV service

5th Wheel Trailer Tow Vehicle

Posted: 2010-06-24 00:00:00

Installed new slider 15K hitch Excellent work Thank God we met these people who told about the correct hitch for our tow vehicle for our 5th wheel. We kept breaking back windows in our truck with the other hitch we had in the truck.

Travel Trailer

Posted: 2010-06-23 00:00:00

Repaired switch on awning, warranty work, and installed slide-out cover. Quality of work was done professionally and in a timely manner. I was very pleased with this service and would continue to use it and recommend it to others! Great to have them come to you, especially if something doesn't work and you need it to!

Travel Trailer

Posted: 2010-04-09 00:00:00

Had leaf springs replaced, de-winterize, tire change, drawer fixed, fix hood latch, removed mirror. Everything was great and done in a timely manner.

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