1st work done: Trail-air leaking on one side, took it to them to have it fixed. They told me it was beyond their capability, I took it to Goshen and Ron fixed it in 45 min. Just needed to be aired up to higher pressure and fittings would seal. I pulled the trailer 1600+ miles for 45 minutes work. when I got back I confronted the owner and his demeanor was too bad.
Not being too smart when the off door slide would not come in or out straight, I made a appointment to have it fixed. The trailer was there 5 weeks and when I called I was informed it could be another 6 to 8 weeks. That's when I had enough and I told them I was coming after it. When I got there I paid for a new toilet to be installed and I asked why the spray attachment wasn't there, they told me there was no place to hook it up. Later, I bought the spray and put in my self, only had to cut off the tip of a water valve and put it on. No one came out into the shop to talk to me when I was hooking the trailer up. When I pulled out and started around the building the salesman stopped me and I told him I was very upset and could buy a trailer at any number of places but would not ever go back to a place like his with such a lousy service department. I am a business man and if I found out I had that upset of a customer, I would have been on the phone trying to make the matter right or would have tried to do what ever it took to keep a customer. When I went to the camper show the owner hid behind a curtain to keep from talking to me. Very bad dealer, would drive to another state to buy another Mobile Suites trailer, we love the trailer and will buy another one from some one else.
Very bad, would never go back and have told other people to stay away.