1) Bought a new RV from them. On collecting the RV, it was dirty, the walk-thru was poor and the recliner that supposed to be in the RV took a further 6 weeks to be delivered. 2) I had immediate issues like radio not working, serious leaks when it rained, batteries went flat, toilets wouldn't flush, rear-view camera worked sporadically, etc. I bought this new RV from them in Dec, 2008 - planning to go full-time. Even before I moved into it, I had trouble from leaks and batteries going flat, they didn?t cover the cut-off switches during the walk-thru. They did come out to me (15 miles) to jump-start my flat batteries - but only after I had pushed and nagged a few times. And only then was I told about the battery cut-off switches. The first week I lived in the RV, I didn?t have hot water or toilets ? because they hadn?t covered those either, and the vacuum-pump was faulty. Over the first 3 months, I phoned them with questions about 4 times, and not once did I get a helpful answer. Of all the faulty issues - the technician only managed to fix the loose wire in the radio. After seriously flooding my RV during his trial-and-error approach to fixing the leaks, the technician seemed to get that right too. But, 1 week later and 300 miles down the road, the same leaks resumed. Plus, by then I had wood-rot, carpet damage and mold from the flooding he had done. Having accidentally become very familiar with the leaks in my RV, I have also come to realize that the RV was leaking even before I bought it....and they sold it to me without bothering to fix them. Also, after driving about 50 miles in the FL summer as I was leaving Jacksonville, I discovered that the driver's A/C didn't work (had never worked). Even if I ever pass near Jacksonville FL again - I will never go back to Dick Gore's RV World.