Cummins Rocky Mountain

(800) 800-3888

http://www.cumminsrockymountain.com/

1921 Broadway N.E.
Albuquerque, NM 87102

Cummins Rocky Mountain is an RV Repair and Service center providing recreational vehicle support to the Albuquerque, NM area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class A - Diesel

Posted: 2013-08-28 00:00:00

Complete M3 Service - oil change and lube, coolant, air dryers, transmission, rear differential and numerous other items. This is the most complete engine/chassis service. Also oil change, filter, fuel filter on generator. I raved about these guys last time (see previous review) and I will rave about them again. I drove 750 miles to have them do this service and it was more than worth it. Stayed in their RV spots in back (water and electric, dump station) for 2 nights at no charge. The RV parking even has a big grassy spot to walk your dog :-) In at 10 and out by 6. The technician, Josh, is extremely knowledgeable and helpful. He went far beyond any previous shop in doing a service and inspection. I believe this was the best, most complete service my MH has had in 13 years of ownership. Michelle, the service writer, worked with us every step of the way. They reviewed the service order in detail to reduce my cost; the final cost was well below what I expected. All in all - this is a professionally run, customer oriented operation that I would definitely trust my RV too.

Class A - Diesel

Posted: 2008-02-24 00:00:00

Standard maintenance items: replaced serpentine belt, replaced A/C belt, greased U-joints, replaced air filter. Excellent. Extremely friendly and professional. In at 8:45 am, out at noon, even with a wait for delivery of a part. Overnight RV parking available in back. This is our second visit, we recommend it, and we will return.

Class A - Diesel

Posted: 2007-11-28 00:00:00

Bad oil leak. Called them while we were on the road about 100 miles out of town and they said come in and they would work us into the schedule the following morning. They picked up the coach around 9am and were done sometime after lunch. We've never had a hint of a leak since and they steam cleaned the messy engine area very nicely. They were courteous and kept us informed on progress while they were working. We were able to plug-in to power and spend the night before they did the work and also the night after. They were great about everything.

Class A - Diesel

Posted: 2007-10-12 00:00:00

Onan 7.5 KW Quiet Diesel generator would crank but not start in cool weather. Removed generator from motorhome, replaced control inverter, replaced belt and did other PM while it was out of the RV. This is a Coach Care shop and they are set up to work on RV's. Just outstanding in all respects. I can't say enough good about them. I called 2 days in advance and got an appointment. When I showed up Lynn Monson, the service writer, was completely ready for me. Ken, the mechanic (and a very knowledgeable, helpful one) met me at the shop entrance!!! NO WAITING! He explained to me what had to be done, including trouble shooting procedures, and had started work within 20 minutes of my arrival even tho I was early for the appointment. Kept me informed during the whole process and invited me into the shop to see the generator while it was out of the rig. Recommended some additional work since it was out already. Ordered 1 part overnight and had me back on the road in less than 24 hours. Work was excellent and fixed the problem immediately. Price was reasonable and fair. I would drive many miles to use these guys again.

Class A - Diesel

Posted: 2006-06-13 00:00:00

Diagnose hard start problem, relocate fuel filter from side of engine above starter to rear inside access door. Very good. Ordered relocation kit ahead of time, got me in at 7am and out by 5pm. Kept me informed on progress throughout the day. Absolutely no grease, etc on seats or carpets in spite of their having to use closet floor engine access panels to complete the filter relocation. Did not find source of intermittent hard start problem. I did notice a new paint chip on entry door handle after pickup.

Class A - Diesel

Posted: 2005-12-21 00:00:00

Diagnosed cause of oil loss and repaired Did an excellent job plus the mechanic provided me, a newbie, with lots of good information. They had a couple of slots with 30 amp service where customers could spend the night at no charge.

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