Continued excessive tread wear, now on front axle. This is my 3rd (and final) service experience with Crestview RV. Third time is charm, right? Wrong! Crestview RV in Buda Texas continues to be an absolute nightmare when it comes to service after the sale. At the end of our 2008 three week summer trip, I noticed the tread on the front two tires were showing extreme wear, just like the rear tires had the previous season even after extensive repair and axle replacement. One of the tires blew out before we could get home; the other went flat as I pulled up into Crestview?s parking lot on 07/23/08. So, Crestview?s tasks this time was to identify and fix this continuing tread wear issue and put a new roof on the RV (the roof was my fault -- yep, I scrapped the edge of the roof top again a tree pulling out of that last RV park on the summer trip. Bummer!) I told the service writer I needed it by Tuesday 08/25/05, which gave them 1 month to complete the repairs. Well, 3 weeks later and I am calling and asking about when it will be finished. They did get the roof fixed, but once again ordered new tires and once again could not find them. So, once again, the replacement tires mysteriously got lost! In order for me to pick my trailer up on time, Crestview once again had to pull wheels off of a new RV. So, I am now done with Crestview. I took the trailer strait to a different dealer down the road and traded. I got a great deal, with a company that provides great server! So long Crestview.
Be sure to read Service Provider Response below