Cold Springs RV

(888) 277-8948

http://www.coldspringsrv.com

530 S. Stark Hwy
Weare, NH 03281

Mon.-Fri. 8:30 AM-5:30 PM
Sat. 9:00 AM-5:00 PM

Cold Springs RV is an RV Repair and Service center providing recreational vehicle support to the Weare, NH area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class C

Posted: 2012-08-02 00:00:00

Non-warranty work on used purchase Recently we purchased a 9 year used Motorhome from Cold Springs RV. A nine year old unit could indeed be a risky buy. During our decision making some reports caused us concern; but, we liked the unit and felt the reports might be onesided or dated. In retrospect our gut was right as Cold Springs treated us very well. The salesman was very open and honest in showing the unit and pointing out any concerns we could face and areas Cold Springs would address prior to delivery. We also feel we were presented a very fair sale pprice. After delivery we had some issues with the generator and refrigerator. These were things that could easliy be missed during prepartion and we were concerned Cold Springs might not assume responsibility; however, it turns out we are very pleased with the level of responsibility they did assume. The service staff was very competent, professional, and courteous. The refrigerator issue was intermittent and took more than one trip -- on each the staff was understanding of our inconvenience, we live 95 miles away, and did their best to ensure we were happy. The repairs were not inexpensive yet we were never approached with bills. We believe Cold Springs must have improved its staffing and business model in recent years as based on prior reports we would not have had the positive experience we did. So why not a 5 star? It did take us more that one trip. But, in fairness it was as stated intermittent and during one of the business time of the year for RV dealers. Besides - no one really believes 5 stars anyway. We will procure our next unit from Cold Springs as we plan to upgrade in a few years.

Class A - Diesel

Posted: 2007-08-06 00:00:00

Replace defective inverter/charger, replace defective driver seat, install baffle kit in refrigerator to prevent flame blow out while driving, replace defective Atwood leveling jack, misc. other items Most of the work done by Cold Springs actually was started at Kings Campers in Wausau, WI. However, we could not wait at Kings for the parts they needed to come in, so Kings arranged for the parts to be sent to Cold Springs in NH, where we would be staying for a couple weeks. Cold Springs RV did an excellent job of picking up the repairs where Kings had to leave off. There was never any question or concern on their part about finishing the work. They did an excellent job, and everyone we dealt with at Cold Springs was very concerned about ensuring we were pleased with the work. I was very impressed with them! The work they did was excellent, and I'd definitely go back there again for work if we were in that area. NOTE: The owners of Cold Springs RV also own Cold Springs Campground, which is just around the corner from the dealership. It's a huge, and very nice campground. It's a bit expensive, but it's worth it compared to any other CG in the vicinity. Definitely stay there if you are from out of town and need to have work done at Cold Springs RV.

Class A - Gasoline

Posted: 2007-05-16 00:00:00

Warranty work on leveler jacks - One of my jacks would not retract. Brought in my Allegro Bay for warranty repair on my leveler jack. The service department took a look at it and said all it needed was a little fluid. We paid the fee, did some camping and again had the same problem. We took it back in again for warranty repairs for the same issue. When we dropped it off the person at the desk said that there would be a $100 diagnostic fee that would only be charged if no warranty problem was found... if they found a problem covered by the warranty then the warranty would cover the fee. When we picked it up, they again said all it needed was some fluid. We paid the service fees along with the $100 diagnostic fee and went on our way. A few days later, on a trip to Maine the problem was still there. Going thru Epsom, NH, we stopped at Bill's RV and had them look at it. They discovered a faulty part, called the warranty company, got authorization that the service was covered and did the repairs. Everything has been working great since then. Bottom line? Two ruined vacations, and several useless trips to Cold Springs for warranty work. Needless to say, I'll never do business with Cold Springs RV again.

Travel Trailer

Posted: 2004-03-26 00:00:00

Insurance Claim replace rubber roof. Slight delay due to a local RV show and a lot of staff attending the event. Roof rubber membrane replacement and repair Luan where a branch broke off a tree and punctured through the roof in the bedroom. Overall I was happy with the service. They worked with the insurance adjuster and kept me fairly well informed along the way. Except for the delay for the RV shows I can not complain about the service or the people. I did find their prices in their retail store similarly priced with other dealers in the area such as Campers Inn in Merrimack NH.

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