I'd taken my 5th wheel to Poulsbo RV for general inspection and repairs. That was a huge mistake!!! So, when the hot water tank still didn't work,,, I called Camping World in Fife. They said no problem and bring it in. It was decided that it would be best to replace the entire tank. I was pleased that they could do it that day. This was another huge mistake. They put a tech named Mike on the job. Mike told me that he usually installs Banks engine upgrades. I think Mike did his best but he is not a plumber. So, he struggled with issues like,,,, wondering where the "one way valve" went. Another technician came by and told him he had installed it wrong. I think it was initially correct as that was the way the old tank was connected but Mike changed it. To test the tank, Mike hooked up the RV directly to the water hose there without a pressure reducer. That blew several lines inside the RV. There was water everywhere. He tried to tell me that the lines were probably already weak or something. After my experience at Poulsbo RV and now this,,,,, I just wanted my RV out of there. When I complained I got no response and they were closing soon. Also,,,, be advised that if you have a large 5th wheel,,,, they have no means of moving it so you have to stay there with your truck while they work on it. When I got my RV home, I hooked up to the city water inlet using my pressure reducer. Water came pouring out the fresh water tank inlet. I called Camping World and talked to Mike. He said that my RV had weak plumbing and passed me off to the service desk. When I explained what had happened, the man tried to sell me a multi point test for $199.99. He also said that because they had no means of moving my 5th wheel that the entire process could be done out in the parking lot. They don't have power or water in the parking lot. How could they complete all the tests without it?? End result,,, they did not offer to fix the things there tech messed up.
Again,,,, I wouldn't take anything to these people for repair. There was only one man named Doug,, who the service techs went to for advice,, who seemed to know what he was doing.