Camping World

(888) 501-8405

http://www.campingworld.com/stores/va/roanoke/237/

8198 Gander Way
Roanoke, VA 24011

Mon.-Fri. 8:00 AM-5:00 PM
Sat. 8:00 AM-5:00 PM

Camping World – RV Repair

Camping World is an RV Repair and Service center providing recreational vehicle support to the Roanoke, VA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

  • Roof
  • Appliances
  • Oil Change

Facility Type

  • Rv
  • Trailer

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class C

Posted: 2013-09-30 00:00:00

We had a tow system and two TVs installed on a used Class C. Camping World did a poor quality job on TV installation and placed one too close to wall and couldn't open DVD player. Some of the wiring installed on tow system was wrong and almost damaged our electrical system, had to take to car dealer to diagnose and fortunately CW found their loose wire, but didn't really accept responsibility for causing the problem. Poor quality, poor training in electrical/electronic areas of service, very little accountability, rarely will return phone calls or emails, difficult to trust their work. Camping World has some friendly sales folks in store and camper sales and the service estimators are friendly. Their prices for service are high, plus you have to pay for their mistakes in their extra labor time and repeat returns to Camping World to repair their work. It seems they are too focused on making sales that they sacrifice the quality of service, trust, and customer satisfaction.

Class A - Gasoline

Posted: 2012-04-05 00:00:00

Repair of broken commode and empty black tank that was 2/3 full of sewage. On 4/6/2012 I went to pick up my motor home that I purchased at Camping World on Jan 28,2012. They had replaced the commode but the monitor still registered that the black tank had sewage in it and the smell was bad. When I got it home I checked and they never dumped the tank. When I bought it it was like that and I took it back and they did not fix it and gave it back to me that way. Sorry place of business and they don't mind ripping people off.

Class A - Gasoline

Posted: 2012-03-17 00:00:00

Repair commode, cables for TV antenna, repair noisy brakes, empty 2/3 full black tank, fix air conditioner on top of coach and on the chase, repair the check engine light, repair the gas gauge on the motor home, suppose to dewinterize and check the water lines. Received a call on 3/28/2012 that part of work was finished and I could come and pick it up. When I got there none of the work was done. I have complained to the head office but nothing seems to do any good.

Class A - Diesel

Posted: 2011-06-25 00:00:00

I had my RV there several times in the summer of 2011. They installed tires completely wrong, worked on electrical problems creating worse ones, charged for roof coating and generator service they did not peform, left debris inside which destroyed the tile floor as it got under rollers of slide- out, cracked housing of search-light and more, and then charged me over $10,000 for these horrible repairs. Small damage body repair and partly the control pad for the leveling system were the only things done half-way correct, and for those they way overcharged me! Altogether Camping World almost killed me and my wife by doing such poor repair work that the resulting irratic swinging of the coach back and forth on mountain roads could have been fatal. They kept our RV for weeks after we told them how important it was to get it for my wife to use it to travel to her dying mother, and when I came back for it the first time I just left it after inspecting all the repairs which had not been completed. Aside from that of all the items they "repaired" only a couple were actually somewhat fixed, the rest was either not done or done so poorly it needed to be done again, and tire change and electrical work as well as carelessness resulted in lots of additional damages to my RV! I would NEVER recommend anyone has ANY work done at Camping World in Roanoke EVER!!!

Class A - Gasoline

Posted: 2011-01-13 00:00:00

Brought in for a State Inspection and to have the motorhome checked over because I recently purchased it. They found some stuff wrong and gave me a price to fix. Not all of the items were fixed that they said. Tech said I needed a turn signal switch, that was not available anymore. This motorhome is a Winnebago and they are a Winnebago dealer. So I called Winnebago myself and ordered the part. Cost over $100.00 with shipping. Tech found out after taking the switch out that it was a wire broken and not the switch. Also they were supposed to check the water system for leaks. After I got home the toilet was leaking. I spent over $2100.00 for very poor repairs. Never will go back. GM said for me to come back and he would make it up to me. Thats a JOKE.............. Very poor repairs. Everyone there is lacking in knowledge of RV's and customer service. Technicians are sloppy. I think they will hire anyone. Worst place I have ever been for RV service.

5th Wheel Trailer

Posted: 2010-08-09 00:00:00

Replace TV antennae Work was done well and quickly, but we were charged for 90 minutes labor and it only took 35 minutes. Explanation was that they charge the "book rate".

Class A - Diesel

Posted: 2010-04-13 00:00:00

Install brake controller, state inspection, routine maintenance Work took a day longer than promised. They failed to perform the oil change requested (didn't charge me for it). They would have done it but I needed it back for a trip. Brake controller installation was very well done - neat and clean.

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