Auburn-Kent Valley RV

(253) 867-0982

http://auburn-kentvalleyrvcenter.com

1213 4th Ave N
Kent, WA 98032

Mon.-Fri. 8:00 AM-5:00 PM
Sat. 9:00 AM-1:00 PM

Auburn Kent Valley RV Center – RV Repair Facility

Auburn Kent Valley RV Center is a Kent RV Repair and Service center providing recreational vehicle support to the Kent, WA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

Class B

Posted: 2013-09-18 00:00:00

Winterize I was totally impressed with the customer service and the work on my camper van. Tim took the time to talk with me about the camper and answer questions. He gave the camper a "thumbs up" for overall condition and gave me a great referral for follow-up oil change and minor adjustments.The entire staff, Julie, Tim and others, were friendly, efficient, and ready to assist in any way possible. I called with another question after the office closed and Julie followed up the next morning and had a voice mail for me by 9:00 a.m. Wonderful!!!! I will continue to take my camper van to Auburn-Kent RV throughout it's life! They are trustworthy, reasonable costs, and it is evident that they take pride in their work and service.

Class A - Gasoline

Posted: 2011-01-04 00:00:00

Multiple repairs As a successful product designer myself, invented the MyoVision with multiple patents, I have a very keen eye for product design and innovation. There are mechanics who simply do what they are told, and their are brilliant mechanics who love to solve problems using creative thinking rather than following rules. My experience with Auburn-Kent Valley RV: Tim greeted me in the most professional and courteous manner. One of the most important factors for me is keeping my coach clean when being worked on. Somehow, while Tim and I were going around evaluated the work to be done, someone covered the seat, steering wheel and floor mats. That was amazing, and showed how much care they take with your property. Tim was amazing at being organized. He had documented every single item which required repair, and had them all listed starring ones which were unique. He was great. Julie did a fantastic job of dealing with the insurance company and getting the parts in time. I appreciated her sense of humor also. Tammy was great too, and helped me in every way understand the type of items and means of using my coach which were appropriate. I left significantly more educated than before: They really care about their customers. Now on to the serious stuff: Ron is a genius. There is no other way to put it. He and Rob together creatively came up with solutions to the modifications I wanted done to my coach to provide backup for propane, and other systems, and did so in such a brilliant manner that i would consider Ron and Rob more like product designers than mechanics. They are artists at what they do, and they so far exceeded my expectations, I will rely upon them and only them for service in the future. I raced automobiles in the past, and once you find a great shop you rely upon them only as you they take your life seriously and don't make mistakes: These mechanics at Auburn-Kent Valley RV are my new pit crew as they are just as good as the pit crew I was used to as a race car driver. Bottom line? They are in a league of their own: They do an amazing job, instead of telling you what they "can't do", they come up with ways of making them work. My inverter now provides 2 days of usage vs. the 1/2 day it was providing before, and all because of the knowledge Ron has with regards to electrical systems. The price? Would you consider paying more for service like this? I would, but guess what. They were perhaps a bit less than other shops so I think that part is the clincher: Incredible service. In a timely manner, and the most creative mechanics I have met and it costs no more than going to anyone else. They are my new pit crew and I can tell you with all honesty that taking your RV to them you will have a wonderful experience. Thanks all of you at Auburn-Kent Valley. You made my 4000 mile journey after pickup a pleasure with all your fine work. You're the best.

Truck Campers

Posted: 2010-10-23 00:00:00

Changed out electric HappiJacs with electric Rieco Titan Jacks and resealed all sides of camper. Excellent service, very professional and friendly staff. Quality of work performed was top notch. Will definitely be making the drive from Seattle any time my rig requires service.

Class C

Posted: 2010-09-30 00:00:00

Replace refrigerator They did a perfect job.

Class A - Diesel

Posted: 2010-08-11 00:00:00

Replace damaged awning and troubleshoot and fix large slide Very very good!! Not only was the work very good, but it was done in a timely fashion and was fairly priced.

5th Wheel Trailer

Posted: 2010-08-02 00:00:00

Remove and replace air conditioner Excellent workmanship and friendly service. Will return

Class C

Posted: 2010-04-28 00:00:00

Replaced all the water plumbing and did an overall check of RV. Replaced a recall on my refrigerator that I was unaware of. Rob was fantastic, courteous and informative off all the work he did. Julie and Tammy were a delight to deal with. I will definitely take our RV back for future needs.

Toy Hauler

Posted: 2010-04-26 00:00:00

Welding, Wiring, Batteries Couldn't be happier. I wish I knew of them earlier. Extremely easy to work with, do excellent work with a very nice friendly attitude. I highly recommend them to anyone in need of repairs.

Class A - Diesel Toad

Posted: 2010-04-02 00:00:00

Connection of TOAD (Ford Escape Hybrid) to Itasca Class A Motorhome. tow-bar, brackets, brakes, lights etc. The staff is professional and friendly and completed the work on my RV and TOAD and we could not be happier with the professionalism and quality of work.

5th Wheel Trailer Heavy Duty Truck

Posted: 2010-03-24 00:00:00

Repairs to 5th wheel trailer. The whole staff is patient, extremely knowledgeable. efficient. accurate, even there estimates and right on. Outstanting people to do business with.

Truck Campers

Posted: 2010-01-25 00:00:00

Repair of vandalism.. replacement of front window, main door and 3 inside wood panels. Also repaired leaks on cab over roof by removing windows, moldings andupper lights to seal them. Work was not only done to my satisfaction, but all employees were great, personable and aim to please the customer. They had the challenge of finding replaceable parts because Fleetwood had gone out of business. Did a great job of pulling it all together. Came in accurately on quotes.

Travel Trailer

Posted: 2009-10-27 00:00:00

Furnish and install MaxxAirII on existing "Fantastic" fan. Experienced mechanic exceeded manufacturer recommended procedure. No waiting. Friendly people. Reasonable rates both for parts and service. My first experience. I'm a customer now.

Class C

Posted: 2009-09-22 00:00:00

Replaced outlet for microwave, checked our roof and sealed where needed, serviced refrigerator, hot water heater and furnace. We will have all our repairs done at Auburn Valley RV. They have always got the job done on time. They always greet you with a smile and listen.

Class A - Gasoline

Posted: 2009-09-17 00:00:00

Lowered gas tank to install new gasoline line to generator. Patched black water holding tank. Suggested we needed 3-way alignment, we agreed. We were very pleased with all the people at Auburn Kent Valley RV. They were very pleasant to work with. Tim was sure to explain everything to my husband that he was about to do and thus completed. We will be sure to go back to them again!

Class A - Diesel

Posted: 2009-09-07 00:00:00

Install 2KW inverter/charger. Repair water heater. Repair gray water tank connection. Replace gas struts. Very competent and friendly staff. Installation and repairs were done professionally and on schedule.

Class A - Gasoline

Posted: 2009-08-31 00:00:00

We had a propane leak in our stove a day prior to leaving on a long trip. We took it to them and they fixed the leak on short notice. They fixed the problem in a very timely manner. They got our motorhome in right away since we were leaving the next day on a trip. They do excellent work and do it in a timely manner for a very fair price. We are extremely pleased.

Class A - Diesel

Posted: 2009-08-14 00:00:00

Back-up camera repaired, slides lubed, carbon monoxide alarm repaired, drivers map light repaired, fantastic fan repaired and numerous other little things. Work done was very satisfactory. A very conscientious group of mechanics. Left everything neat and clean. We have dealt with them before and will again.

Heavy Duty Truck

Posted: 2011-01-13 00:00:00

Replaced converter Got us in right away. Did the work quickly and very very fair on price, also the people super friendly.

Class B

Posted: 2011-03-01 00:00:00

Repair and replace dump valve outlet assembly reconfigured out the back for easier operation. What first impressed me with Auburn-Kent RV Repair was I was not spoken down to as I haven?t a mechanical thought in my brain. Tammy and Lou-Ann at the desk and Rob, the technician, explained the repairs and showed me how to work the new parts. The work was recommended by Rob so I could empty my tanks without kneeling with arthritic knees and bending to the ground. The first time I emptied the tanks after the service I was so happy with the ease of the task I did a little dance. Thanks Rob!

Class C

Posted: 2013-09-03 00:00:00

Fixed water damage in cab over sleeper and did a complete reseal on the cabover and top. Just went through a huge rain storm and no leaks in the unit. The work was done fast and to my satisfaction, and I am very picky about the work.

Class A - Gasoline

Posted: 2013-01-18 00:00:00

Replaced igniter board and igniter. and installed a cover on igniter board. When told the problem, Tim knew immediatly where to find the issue.

Class C

Posted: 2013-01-11 00:00:00

Complete strip clean and reseal of body and roof. Installation of an inverter and battery bank with vented battery boxes. Replacement of all the interior panels in the cab over area. Rebuild of the lower half of the rear wall to include the replacement and painting of the exterior fiberglass. Removed the front cab over window and installed and painted a new fiberglass panel across the front of the RV along with multiple other miscellaneous repairs. The service was excellent and the quality of the work exceeded my expectations. From the initial estimate through delivery Tim, Tami, and Julie were very courteous and professional. The entire staff is great, they make you feel more like a friend than just another customer. I could not be more impressed with the quality of the work and the service I received and would not hesitate to personally recommend Auburn-Kent Valley RV to anyone in need of repair work.

Class C

Posted: 2012-08-20 00:00:00

I recently bought a 1993 Toyota Winnebago and wanted some updates and repairs. The reviews on this website were encouraging; my experience with these folks was terrific. Ron was great at fixing odd problems and explaining everything to me; Tami and Julie were friendly and helpful. The entire team was professional and it was a pleasure doing business with them. I look forward to returning here as long as I own an RV; I recommend Auburn-Kent Valley RV without reservation. Trust me, I'm an attorney... Replaced several broken items (inverter, pump, other); installed TV, replaced lights, made numerous other additions, updates and fixes; everything was very well done and I'm completely happy. I'm currently on a four month trip in this rig and everything they did works perfectly.

Travel Trailer

Posted: 2012-08-15 00:00:00

A bear tried to claw its way into our company trailer in Yosemite. On our drive up to the San Juan Islands, we dropped through Kent to get the trailer fixed. Auburn-Kent Valley RV patched up the gaping hole in the front of the trailer and made it look brand new! AND they polished the bear prints off of the trailer too! :) The work done was great and quick too! From our office's initial contact, we're in Billings, MT, with Julie, we knew we were in good hands. They got us in for an appointment quickly and got the trailer patched up very fast, which was good because we were on a time constraint. We even got pictures of our team's trailer repairs after the patch was put on. The people there are very pleasant to work with, helpful, and willing to take on any project - even if the damage done was done by a black bear!

5th Wheel Trailer

Posted: 2012-06-20 00:00:00

Replaced propane regulator. The work was done quickly while we waited.

Class C

Posted: 2012-03-27 00:00:00

Repair minor exterior damage and molding, replace LP detector, and free 16 point inspection. I needed some minor body work and molding repair on my 2002 Winnebago Minnie Winnie following an unfortunate incident where a tree jumped out in front of me during a trip to San Diego recently. Although we never met before, the staff at Auburn-Kent Valley RV treated me with the utmost politeness and respect. Tim offered me some options that put my rig back into top notch shape with a fair and reasonable (and lower than expected) repair cost. The team at Auburn-Kent Valley RV provided a free 16-point inspection and went over the inspection results with me in detail. On completion of the work, I drove away with confidence that my rig was in great shape, and ready for my next road trip. From the moment I walked in the door, I was greeted with a refreshing smile from each staff member I came in contact with, an honest, no-surprise estimate, and a superior quality repair. After having a horrific service experience with the Tacoma Camping World service department last year, it is most refreshing to have found an RV parts and service provider in an easy to find location that treated me like family and gives me a place I know I can go to in the future for premier customer service, quality workmanship, and fair & reasonable repair costs. What a great team! Thank you.

Class C

Posted: 2012-02-01 00:00:00

I could not find and fix leak in roof over driver's seat. Frustration! Learned about Auburn-Kent Valley RV from this website. Phoned Julie-- she's very friendly and helpful. Tim evaluated and completely fixed problem, plus he found two other leaks and fixed them. Two months later and many rain storms since repair and my RV is leak free! Tim was great! He kept me in the loop, explained problem, and gave me advise on things I wasn't aware of. Two thumbs up for Julie and Tim!

Class B

Posted: 2011-09-13 00:00:00

Replace passenger side rear view mirror. OK, so I hit the passenger side rear view mirror ? again. This time the mirror smashed into little pieces. While I berated myself for the accident I was relieved that I would not have to be concerned about looks or being teased at Auburn Kent RV. There I am family. Since I was waiting for the work to be completed I brought along a book and some sewing. Shortly after I sat down I was told the work was completed. I was amazed at how quickly Rob completed the job. Thanks Rob, Tami, Julia, and Tori!

Travel Trailer

Posted: 2011-08-16 00:00:00

Relocated heater vent in bathroom to provide more direct heat flow. Added more door magnets to secure cupboards. Added hydraulic devices in hold up drawers over bed. Added cable from built in radio to TV volume jack to improve volume, hid the cable so looks real nice. All work first class, always goes over what was done and asks if acceptable, makes changes on the spot if now satisfied. Great staff thru out.

Class A - Gasoline

Posted: 2011-08-09 00:00:00

Replaced roof AC unit. Excellent - Called while on the road in Canada on a Friday. They took me first thing Monday morning evaluated the problem, ordered a new AC unit, installed on Tuesday and had me on my way.

Travel Trailer

Posted: 2011-05-31 00:00:00

Diagnose issues with electric/propane water heater. Last year same technician Rob was in charge of repairing accidental damage to the outside of our trailer. The entire staff of Auburn-Kent are very professional and knowledgeable. They have been of enormous assistance with our pre-owned trailer this past year. We bought the trailer from what turned out to be a not-so-trustworthy used trailer dealer and Kent-Auburn Valley RV has helped us take care of a multitude of problems. Last year they did a beautiful job repairing the front exterior of our trailer after an accident and it looks wonderful. The attention to detail was greatly appreciated! Our 2002 Arctic Fox is a wonderful and comfortable trailer and with the excellent service at Auburn-Kent RV we can feel confident that everything is working right for safe traveling and camping. We drive from Kirkland which is a ways, but we won't go anywhere else. This is a service center that takes the time to explain options and educate the customer. Thank you to all of you!

5th Wheel Trailer

Posted: 2011-05-18 00:00:00

Inspected axles and all related welds for possible problems. Spotted water leaking from two spots while under RV. Removed 4-season cover and wet insulation and found leaks at both connections on my fresh water tank. Fixed all and re-routed clean out value to a more convenient location for use. Very quick and efficient. Great job!!

5th Wheel Trailer

Posted: 2011-04-18 00:00:00

Replaced AC Unit. Replaced fixture switch. Re-sealed roof. Excellent job! Good communication. On time!

Class A - Diesel

Posted: 2011-04-14 00:00:00

Variety of items including seal work. I am very pleased with the work performed at Auburn-Kent Valley RV. Especially with Tim!

Toy Hauler

Posted: 2011-04-14 00:00:00

Repaired hot water tank valve, toilet valve and shower head. Excellent communication very friendly, service tech, Rob, very knowledgeable and very detailed.

Class C

Posted: 2009-08-13 00:00:00

We were on a cross-country trip from Maryland to Seattle and had trouble with one of our slides slipping out a couple of inches while underway. When we arrived in Seattle we located Auburn-Kent Valley RV and they were very responsive fixing the problem quickly. It turned out that a "brake" had not been set on the slide out system. This was a problem that supposed to have be fixed by another dealer under warranty. A few days later, our electricity in the unit went completely out. Again we called Auburn-Kent Valley RV and they found that the transfer switch that controls power between shore power and generator power had failed. This switch was replaced. Auburn-Kent Valley RV responded very quickly, and with very professional evaluation, quickness in getting parts, and professional skills in repair, all was completed in a timely manner and at reasonable cost.

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