Apalachee RV Center, Inc

(770) 868-0999

http://www.myarv.com/

1364 Duncan Lane
Auburn, GA 30011

Mon.-Fri. 7:30 AM-5:30 PM
Sat. 8:00 AM-NOON

Apalachee RV Center, Inc is an RV Repair and Service center providing recreational vehicle support to the Auburn, GA area.

RV Repair Direct requests that all past and present customers of this RV Repair Facility leave an honest and detailed review of the service they received. These reviews will help fellow RVers to make confident decisions on where to take their RV for repair in the geographic area of their choice. The reviews below are the opinions of RV Repair Direct readers, and do not reflect the endorsement or opinion of this website.

Services Offered

Facility Type

Payments Accepted

Discounts

Warranties

Certifications

Mobile Repair

No

5th Wheel Trailer

Posted: 2012-03-09 00:00:00

Replaced roof damaged by low-hanging branch. Repaired rear side panel damaged by hit and run driver at rest stop. A few cosmetic issues also taken care of. The work done was excellent as was the service. Communications were easy and prompt. We picked up a clean, shiny camper. You would never know that any damage had occurred. When the need arises, we will be back.

Class A - Diesel

Posted: 2008-09-21 00:00:00

Owner/manager Dave Kobos came to my house(where my RV is stored)on a Sunday afternoon with his family. After crawling around under the RV he diagnosed the problem as a faulty starter. I wasn't able to move it since it wouldn't start so he showed me how to take the starter out and replace it. He even recommended where to take it to be replaced. I made the switch out and all is fine now. Dave didn't make a dime on this deal. He was most concerned that a customer who was in a spot got a problem solved. I've frequented a lot of RV shops over the years but nobody comes close to the service I always receive from Apalachee RV Center. AAA1

Class A - Gasoline

Posted: 2008-06-06 00:00:00

Repair leak, replace & repair floor, chassis service, replace windshield wipers, install 2nd AC unit, shocks and other misc items. The work the service technician did on my coach was nothing less than outstanding. I had been to many RV dealerships to fix my leak problem for the past year and no one could help. I spoke to Dave at an RV Show in Hampton, GA and he suggested I bring in the rig. Frustrated, I agreed. It took about a month to complete the work, but it was well worth it. Dave, Stacey, and the technician were wonderful. The ride is so much better with the new shocks. The 2nd AC unit works. Don't let anyone tell you that a 2nd unit cannot be added to a 30 amp RV. I would and WILL recommend Apalachee RV Center to everyone. They went the extra step to try to get help from my extended warranty and insurance company. YOU GUYS ARE JUST WONDERFUL. You have my business for life.

5th Wheel Trailer

Posted: 2008-06-02 00:00:00

Replaced a gasket in toilet Discovered that we had a gasket installed wrong in the toilet causing the water to come out at the base on to the floor and causing a leak into our storage ares.

Class A - Diesel

Posted: 2008-05-16 00:00:00

Various warranty repairs. HWH leveler jack repairs. All repairs were done as expected. Very accommodating and easy to deal with. The techs take good care of the coach and are obviously well trained in their job as well as customer relations. A very enjoyable experience.

Class A - Gasoline

Posted: 2008-05-01 00:00:00

Fix leak and replace floor For almost a year I had been trying to get a water leak fix in my bathroom area. No repair service could find the problem. I felt if I stated I had a leak in a general area, and you could tell there was a water leak by stepping on the floor it should be found. All words I related to Dave at the RV Shown in Hampton, GA in April 2008. He stated to give his company a try. I agreed. That was the best thing I could have done. It took some time but they found the water leak. They fix the leak did some undercoating for further protection and replace the floor. I stated replaced the floor not repaired the floor. It is sturdier and stronger than it was from the manufacturer. These guys at this company are wonderful. I recommend the place to anyone having a problem and are coming to the Atlanta area. They know their STUFF. I am their new spokesperson. Although it took a little while to fix, when they stated when it would be ready, it was ready for pick-up. Dave even called to say if I wanted to use it for an upcoming weekend trip I had planned I could take it while they were waiting for parts. Where would you find service and kindness like that. These people are true to what they do. HAVE AN RV PROBLEM, GO TO APALACHEE RV CENTER in AUBURN, GA.

Class A - Diesel

Posted: 2008-02-25 00:00:00

Laundry list of warranty issues including broken floor tiles, a malfunctioning ice maker, a bad starting capacitor on one of the AC units and a problem with the chassis batteries discharging when the coach would sit for a few days even when connected to 50 amp service. We purchased a new Holiday Rambler Scepter in July 2007 and knew from previous experience that there would be a long list of warranty issues for the first year. We had returned to the dealership 4 time between August and December and our list kept getting longer instead of shorter. Many problems would re-occur. We have since discovered Apalachee RV and have been to them twice now. Both times the list of items presented was completed in full without re-occurrence. They have an excellent relationship with the manufacturer (in this case Monaco)and warranty charges were handled directly with them or the manufacturer of the particular item involved--i.e Dometic. One of the differences that sets them apart from many RV service organizations is that they look for the root cause of the problem rather than just repairing a symptom, and finally, they verify that repairs were successful--novel idea We have been very pleased with the friendly and attentive service of everyone in the organization. Dave Kobos sets an excellent example and everyone not only "talks the talk" but most importantly, they "walk the walk". We can recommend Apalachee RV without reservation.

Class A - Diesel

Posted: 2008-02-15 00:00:00

Replaced floor various warranty issues I found Apalachee about 2 years ago. After dealing with other local RV sales/service centers, Apalachee was a miracle. Anybody purchasing a new or used RV know the salesperson will tell them anything they want to hear. But its the service/warranty work you need to be concerned with. Being promised to get work done and actually getting it done is a joke. NOW you have the miracle answer APALACHEE RV. They are absolutely wonderful. I have had 3 different coaches service there. The latest is a new 2008. When I purchased it (out of state) there was a tear in the floor. I was promised by the dealer that it would be replaced. I was not worried because I knew I would take it to Apalachee. They replaced the complete floor and what an amazing job they did. Their facility is clean and extremely friendly. The most fascinating part is Apalachee is a complete male work force and the ladies restroom is very clean. :)

Class A - Gasoline

Posted: 2008-01-12 00:00:00

Newmar Kountry Star, 2005, was all over the road. Apalachee upgraded the shocks and installed stabilizer bars. It made all the difference in the world, in terms of comfort, ease of driving, and safety. My spouse actually enjoys driving the motor home and claims that it is easier to drive than was our previous Class C. We were quite pleased with the total experience with Apalachee. The coach was well cared for and they were sensitive to our time requirements.

Class C

Posted: 2007-12-04 00:00:00

Replace steering box, fix support of propane tank, weld extra supports on RV frame, Dometic refrigerator recall work We had a variety of work done and some of it was not the normal run of the mill type of repair work. The owners and employees were willing to listen and consult as the job progressed. Everyone was friendly and professional. The job took a little longer than was expected so we were set up to stay overnight in their secured lot. We will definitely get work done here again.

Travel Trailer

Posted: 2007-11-13 00:00:00

Repaired slide out awning cover mounting bracket that was damaged due to collision. Rather than try to sell me a new awning cover or new parts to replace the damaged ones, the technician just straightened the old one and reinstalled it. Although the work took almost 1 hour, I was charged for just 30 minutes labor. Additionally, I when I made the appointment to have the work done, I was given a date only one week from when I made the appointment. When I arrived at the appointed time, the technician started on it immediately and completed repairs while I waited.

Class A - Diesel

Posted: 2007-02-01 00:00:00

Generator maintenance, chassis service, For anyone out there in the Metro-Atlanta area, I would like to share my experience with Apalachee RV Service. If anyone has read any of my previous posts, I am very new to owning an RV and had little if any knowledge about how things work and the service that these complex machines required. Like many others, I had to learn my lessen the hard way by dealing with a local dealership that has 4 locations around Atlanta and is tied in with a major camping goods retailer. Long story short, the service was terrible and the workmanship even worse. I was then introduced to Dave Kobos, the owner of Apalachee RV Service. I have to tell you that I was blown away by the service that he offers. The first thing Dave did was an extensive examination of my coach and all of its features and systems. He then put all of this information in his computer data base. He then gave me a prioritized list of things that he felt I needed to address on the coach and showed me things I could do myself and the ones that he felt he needed to address personally. Once Dave and his staff went through and corrected the items on my list I can honestly say that I drove away confident that my coach had been serviced properly and felt secure in knowing that there were no ?surprises? waiting on me. To add to that sense of security, Dave provides all of his customers with his personal cell phone so that if you find yourself away from home and are having problems he can try and assist you by diagnosing the problem over the phone. I have never encountered service like this anywhere! If anyone in the Atlanta area is looking for a good, honest company to do business with, I recommend that you call Dave and listen to how he values his customers.

Class A - Diesel

Posted: 2006-03-10 00:00:00

Annual engine and chassis service. Several Monaco authorized warranty items completed. Located just east of Lawrenceville, GA on GA-316 or on the east side of the Atlanta Metro area. Friendly and accurate service. Dave takes the time to understand your problems to make sure it?s done right. The facility is clean, modern, and easy to access. The technicians appear well trained and thorough in their work. The work was done when promised and complete.

Class A - Gasoline

Posted: 2008-11-25 00:00:00

Complete brake overhaul Excellent work. Went above and beyond to get us on the road same day. We are fulltimers and they understood the issues facing us when we have service done. Even kept an eye on our dog so we could enjoy the day in Atlanta.

Class A - Gasoline

Posted: 2009-03-11 00:00:00

Complete service, roof seal, brakes These folks are truly outstanding. They are the first RV repair shop I've found that knows what they are doing. When they find something that needs to be fixed they take you into the shop and show you, not just tell you about it. On top of that they are all friendly and smiling. It must be a great place to work because they are all happy. They not only understood my motorhome but they knew how to fix it.

Class A - Diesel

Posted: 2011-09-14 00:00:00

Rewire towing equipment and replace batteries. Earlier in August, replaced alternator, replaced slide motor and other repairs. We could not have been happier! Apalachee and its knowledgeable technicians inspired confidence and professionalism. They treated us fairly and gave us good value for our money. They even loaned us their company truck to go get lunch.

Class A - Gasoline

Posted: 2011-04-12 00:00:00

Complete and constant excellent maintenance of unit. Inspection report which facilitated sale of vehicle. Superior, we advised new owner to access the same quality services.

Class A - Diesel

Posted: 2011-02-14 00:00:00

Replaced slide out extend solenoid. Replaced rear axle fluid. Re-programmed Trac-Vision satellite Performed Norcold refrigerator recall. Outstanding work / very fair pricing and exceptional customer service. All work done ahead of schedule.

Class A - Diesel

Posted: 2010-11-02 00:00:00

Electrical system inoperative. Well done. Rather than replacing at greater costs an option to repair my unit was given to me. I had to have them explain things twice before I understood, but that wasn't their fault. Everything was clean and everyone was friendly.

Class A - Diesel

Posted: 2010-10-28 00:00:00

Temporary repair on broken windshield wiper, repaired broken driver's seat power cable, diagnosed problem with inoperative slide, repaired latch on generator access door. Folks there went out of their way to explain the situation and do what they could do in the short time we were there. Repairs were made professionally. The temporary fix for the wipers held for a short while, as expected, and the diagnosis of problem causing the inoperative slide permitted permanent repairs later. Driver's seat power and latch repairs were completed with ingenuity and skill.

Class A - Diesel

Posted: 2010-07-15 00:00:00

The coach arrived in metro Atlanta with three issues... An intermittent failure to start An inverter charger that was neither inverting or charging A satellite system that could not find the correct satellite My concern in selecting a repair facility... That the issues be resolved... Not just parts changed Tracy assured that Apalachee would do just that... An appointment was made... Subsequently, on arrival: Apalachee recommended that the chassis batteries be replaced to resolve the start issue... This I authorized... Apalachee recommended that the inverter charger be replaced to resolve the inverter charger issue... Knowing that manufacturers and technologies have changed in the dozen or so years since the failed inverter charger was made, I requested a recommendation from Apalachee for the best replacement option and had them order and install the recommended replacement. Although I requested that I be consulted as to the manner of installation, as the new inverter charger was different from the original, no consultation was made prior to installation. Apalachee recommended that the coach be taken to a satellite facility to correct the satellite issue. As other reviewers have noted... Apalachee appears to be a professional operation... Appearances, however, may indeed be deceiving... The coach arrived in metro Asheville, my first stop after departing Apalachee, with the same three issues... Subsequently: Tom Johnson Camping Center has recommended the starter be replaced to resolve the start issue... Based on the error codes displayed on the Apalachee installed inverter charger, the house batteries are being overcharged... In seeking to resolve the ongoing inverter charger issue, spoke with most all pertinent parties including the technical service staff of the coach manufacturer and learned that they no longer do business with the manufacturer of the inverter charger, Xantrex, that Apalachee recommended as neither their products or customer service are currently acceptable. Tom Johnson Camping Center has recommended that the dish arm be replaced to resolve the satellite issue... On contacting Tracy at Apalachee, he stood by Apalachee's recommendations and took the position that the parts they recommended be installed were installed correctly and the fact that the issues remain unresolved is not their responsibility.

Class A - Diesel

Posted: 2010-06-09 00:00:00

Diagnose electrical issues. Coach had been running fine for three weeks, suddenly wouldn't start on just chassis batteries. No power inside when the generator was running, batteries didn't charge after four hour drive. Element in charging system was bad; batteries had gone bad also. Had us in and out of there in two hours even though they were swamped with work. New element and chassis batteries. Were very pleased with service. Technician was very knowledgeable of motor coach electrical systems and what goes wrong. Owner indicated they will do whatever they can to help "on the road" folks with RV problems...and they did.

Class A - Gasoline

Posted: 2010-05-22 00:00:00

Very difficult installation of a towing system-required great skill and knowledge. NOT YOUR USUAL. Any other facility would not have done it properly. We found a great repair facility in Auburn, Georgia. Apalachee RV Center, the owner, Dave Kobos, service manager, Tracy Fulkerson and their staff provided us with superior workmanship, outstanding customer service, and reasonable pricing. As well as that, they demonstrated real caring for the customers, acting in the customer?s best interests. We have found that to be VERY rare as we travel the country. We had a situation with our 2007 Tiffin Allegro that required a superior tech. (not a problem of Tiffin). They had one. Done deal!! Although we live approximately 140 mile away, we will return for any work that requires their expert services.

Class A - Diesel

Posted: 2010-01-14 00:00:00

Repaired burned out hydraulic pump and drive motor for levelers. Repaired 2 inoperable headlights. Could not have been better. Pulled a tech off another coach to work on mine as soon as the parts came in. We were passing thru. Dave, owner, came out and fixed the headlights himself.

Class A - Diesel

Posted: 2009-11-08 00:00:00

THE RIG HAD DIED ON THE ROAD AND WE WERE TOWED BY GOOD SAM SERVICE TO APALACHEE FOR REPAIR. WE WERE TREATED WITH WONDERFUL SERVICE AND EFFICIENT SERVICE. WE WERE BACK ON THE ROAD THE NEXT DAY. THEY EVEN MADE A PARKING SPACE FOR OUR FRIENDS THAT WERE TRAVELING WITH US. THE STAFF DID NOT WASTE ANY TIME IN WORKING ON OUR RIG. THEY WERE CLEAN AND VERY FRIENDLY AT ALL TIMES. THE RIG WAS RETURNED TO US AFTER A GOOD TEST RUN TO BE SURE THERE WERE NO MORE PROBLEMS.

Class A - Diesel

Posted: 2009-06-01 00:00:00

I was driving on I-85 near Mall of Georgia on 5/31/09 when my Cummins Diesel engine had a catastrophic failure. I was familiar with Apalachee RV's reputation for excellence from this site and others I often visit. I had the motorhome towed to Apalachee. The next day Dave Kobos was on the phone to find a new engine and two days later it arrived. One of his excellent technicians (Joe) was assigned to the task and with the precision of a surgeon replaced my engine with the new one. Not very often does the Owner of a shop get completely involved with the day to day operation but Dave Kobos (the owner) IS the man you deal with and you can talk to him almost anytime day or night,(even gave me his cell #). I must say I am delighted with the service I received and am a loyal customer from now on.

Class A - Diesel

Posted: 2009-05-15 00:00:00

Front end alignment. By calling a couple of weeks in advance, I was able to make an appointment to wait for the alignment, a good thing since we are full-timers. This is a very busy facility, but they were ready to take us in at the appointed hour and went right to work. The cost of the alignment turned out to be less than the estimate I'd been given on the phone -- always a good thing. Apalachee is going to be my preferred service stop when I'm in the area.

Class A - Diesel

Posted: 2000-02-13 00:00:00

Repaired basement leak and couple warranty items. Very clean shop with professional techs. Very impressed with quality of service.

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